Stephanie Butt

Experience

• 

  Alpha Credit

  Oct 2005 - Nov 2006

  Loan Officer

  Processing, reviewing and completing loan requests by analyzing and evaluating financial records of loan applicants and their capacity to make a full repayment of the credit in question. This results in authorization, rejection or recommendation for approval of credit loans.

• 

  Euroclear

  Nov 2006 - May 2008

  Generalist Client Support

  Euroclear provides post trade services: settlement, safe-keeping and servicing of domestic and cross-border securities for bonds, equities and derivatives to investment funds. I was part of the Income department in which I worked as Generalist Client Support – First line.

• 

  Wolters Kluwer Financial Services | FinArch

  May 2008 - Mar 2010

  Be part of setting-up a formal and standardized Quality process and accompanying metrics to be followed by the Development Team Working on a project-based implementation of the product at the client’s site in Copenhagen and Vilnius Analyzing business requirements for new finance features, customer needs and translation of these requirements into functional specifications

  • Quality Assurance

    May 2009 - Mar 2010

  • Functional Consultant

    Dec 2008 - May 2009

  • Business Analyst

    May 2008 - Dec 2008
• 

  Wolters Kluwer Financial Services

  Mar 2010 - Dec 2014

  PMO and Process Management

  Lucky to be part of the startup of the ‘Project and Change Management Office’ creating the end to end ‘Project Development Lifecycle’, including the creation of the procedures for all project phases and creating documentation/ templates for the supporting deliverables (creation of SharePoint instance to support the new process).

• 

  Esko

  Jan 2015 - now

  Work closely with teams across the organization, including Sales, Marketing, Deployment, Product and R&D, to ensure alignment and a cohesive approach to driving Customer Experience improvements. Additionally, play a pivotal role in the change management efforts, champion the adoption of new Customer Experience initiatives and provide the guidance and support necessary for their successful execution. - Support the implementation and maintenance of the QMS (Developed to enact similar quality standards and practices as ISO, GxP and GAMP)- Internal/ external Audits- Validation Support of Deployment Projects- Support Continual Improvement Initiatives- Supplier Management Responsible for the initiation, definition, implementation, documentation and management of customer focused deployment processes & methods to support the changing needs within the PMO Manage, steer & lead project implementations and assure synchronization between plan and reality regarding the triple constraint

  • Program Manager - Customer Experience Transformation Office

    Nov 2024 - now

  • QMS Manager

    Feb 2019 - Oct 2024

  • Global Process Manager

    Sept 2017 - Jan 2019

  • Project Management Team Lead

    Jan 2017 - Aug 2017

  • Project Manager

    Jan 2015 - Jan 2017