Leon Stoltz

Experience

• 

  Gauteng Provincial Government

  May 1992 - Nov 1996

  Network Engineer

  Server and Network Engineer for Public Transport and RoadsSupport EngineerSetup first Call Centre in Public Transport and Roads

• 

  Siemens Telecommunications

  Jan 1997 - Jul 2001

  IT Site Manager

  IT Site Manager (Siemens Telecommunications - Pretoria) Responsibilities Manage IT Team responsible for all IT Activities  Budget Personnel – KPA, Interviewing, etc  Project Management

• 

  Siemens IT Solutions and Services / Siemens Business Services

  Jan 2000 - Jan 2010

  Contract Service Delivery Manager (Customer: Siemens Ltd)Service Delivery ManagementProject Management (Including Project Manager for South Africa AD Migration) Infrastructure and Operations Manager for SBS\SISVarious clients (primarily Siemens Ltd)

  • Contract Service Delivery Manager

    Jan 2009 - Jan 2010

  • Information Technology Operations Manager

    Jan 2000 - Jan 2009
• 

  Siemens

  Jul 2010 - now

  IT Service Delivery Manager for Cluster AfricaResponsibilities -  Project ManagementProject Manager for following major projects: Siemens Enterprise Networks : Carve out; Nashua Communications : Carve In; IIoF LocalClient Rollout for Africa; Setup all Support Services and Processes for Cluster Africa including new Service Desk Availability\Capacity Management Problem Management Incident Management Change Management Release Management SLA Management Site Management Customer Liaison Process Management Service Delivery Management Asset Management Show less

  • User Experience Manager

    Apr 2021 - now

  • User Insight Manager : Asia, Pacific, Middle East and Africa

    Apr 2014 - Apr 2021

  • CIT Service Delivery Manager

    Jul 2010 - Apr 2014