Alex Dowdle, CSPO

Alex Dowdle, CSPO

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location of Alex Dowdle, CSPOGig Harbor, Washington, United States

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  • Timeline

  • About me

    Manager, Product Management at Builders Capital

  • Education

    • Tacoma Community College

      -
      Associate of Arts - AA Business Administration and Management, General High Honors
    • Western Governors University

      -
      Bachelor of Science - BS Business Management
  • Experience

    • US Navy

      Feb 1997 - Jul 2009

      Designated as the Subject Matter Expert on submarine navigation and operations, responsible for the successful development and execution of all at-sea operational training, planning, and performance.* Pioneered fleet-wide conversion of navigation processes from paper to electronic formats* Developed and implemented operational plans in support of a variety of missions with a combined focus on safety and flexibility * Developed, trained and managed cross-functional operational teams, resulting in over 20,000 miles of incident free navigation * Created training plans and weekly training products from scratch using MS Office software * Established and enforced standards of practice for watch teams * Coordinated with external agencies to support missions vital to national security Show less Responsible for coordinating the undersea mission planning for international fleet exercises and support of the global war on terrorism, anti-piracy, anti-drug and human trafficking interdiction operations in the Mediterranean Sea and the Atlantic and Arctic Oceans. * Regularly liaised with 10+ NATO countries to broker water space assignments and ensuring 100% accurate and incident free operations * Lead, managed, mentored and trained 40 junior officers and senior enlisted sailors that oversaw, de-conflicted and coordinated all U.S. and NATO under sea operations in the Arctic and Atlantic Oceans, and the Mediterranean Sea—resulting in zero incidents * Consistently calculated and mitigated all necessary risks to ensure mission accomplishment, adhering to rigorous protocols and lessons learned Show less

      • Assistant Navigator, USS OHIO (GOLD)

        Aug 2005 - Jul 2009
      • Operations Floor Leading Supervisor, Submarine Group Eight

        Mar 2003 - Jul 2005
      • Senior Electronics Technician

        Mar 2000 - Feb 2003
      • Junior Electronics Technician

        Feb 1997 - Mar 2000
    • US Navy

      Apr 2010 - Oct 2019

      Prepared 8 submarine crew navigation teams for extended forward deployed operations by training and mentoring their personnel, auditing training programs, conducting level of knowledge checks and administering written and practical examinations.* Advised senior management on reliability, utilization, capabilities, and operations of computer based navigation systems. * Provided clear feedback reports in writing to senior leadership on over 250 observed training deficiencies and recommended appropriate courses for corrective action* Certified subordinate navigation teams during the execution of interactive practical simulators emulating 15 disparate real-world environments* Audited formal training programs of subordinate crews to ensure 100% compliance with doctrinal guidance while establishing mission readiness* Developed and rapidly implemented over 500 changes to dynamic operating schedules, platform inspection and exam requirements, and operating tempo to develop solutions and methodologies for forward deployed assets to meet national tasking requirements* Facilitated virtual classroom, mobile, LMS, and other learning solutions in support of forward deployed operational submarines* Standardized training elements across multiple work centers of 8 submarine crews operating in differing geographic sites* Advised executive leadership on strategic planning using key performance indicators for subordinate assets* Empowered subordinate supervisors and their direct reports to participate in and initiate process improvements, resulting in fleet-wide enhanced operational safety* Developed and maintained up to date communication systems to include direct communication to field staff and key partners Show less Directly assisted department head to provide quality leadership to a department of 24 personnel across 3 divisions – Operations, Communications, and IT. Monitored work output of each division, ensuring materiel and personnel readiness for national tasking.* Created, implemented and monitored aggressive training and qualification programs for front-line personnel, resulting in rapid promotions for 80% of subordinates* Developed and supported subordinate supervisors in consistently effective and equitable personnel management utilizing the Leader-Leader model* Coordinated intra-departmental communications, resulting in 100% deconflicted scheduling in support of mission readiness* Established, upheld and enforced standards of conduct for all departmental personnel* Generated and implemented operational plans in support of a variety of missions with a combined focus on safety and flexibility * Assembled, trained and managed operational teams * Mentored junior personnel with a focus on developing them into future leaders * Liaised with 12 external agencies to support missions vital to national security* Served as the subject matter expert for operations and as support to other related programs as needed* Managed E-Learning curriculum for Operations Department personnel Show less Managed 36 instructors, and the administration and conduct of over 30 courses and 6 team-training simulators. Mastered proficiency at teaching in a variety of environments, such as lecture based, seminars, workshops, and team-training simulators. * Designated as the Course Curriculum Model Manager for the Electronic Navigation System course, and led course design to ensure curriculum met the training needs of the fleet * Documented and tracked employees’ training attendance and recurring training needs and provided detailed briefings to the executive level leadership of 20 submarine crews, providing crew performance analysis and specific knowledge upgrade recommendations* Developed a specialty course of instruction, providing prospective executive leadership with necessary navigation technical learning on new technology en route to their next duty station * Monitored, evaluated and recorded classroom training activities and program effectiveness * Wrote technical training course materials such as outlines, text, and handouts * Certified to conduct the delivery of technical training courses in 3 classroom and 3 team laboratory curricula, providing over 2,000 hours of instructor led technical skills * Created and maintained training forecasting capabilities based on regional and fleetwide operations needs * Assessed training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors or customer representatives * Delivered technical training to executives, managers, and front-line members, using a variety of instructional techniques and formats such as role playing, simulation, hands-on demonstration, team exercise, group discussion, video and lectures * Designed, planned, organized and directed orientation and training for new employees * Certified as a Master Training Specialist, demonstrating mastery of Adult Learning principles, theory, and application Show less Served as the Command's Equal Opportunity Manager, reporting directly to the Commanding Officer for the conduct of over 170 full time staff and an annual throughput of over 10,000 students. * Prevented of unprofessional behavior and ensuring all EO goals are obtained * Exercised the authority and responsibility to ensure that company core values were integrated into daily business practices * Coordinated and monitored the Equal Opportunity training program to continually reaffirm strength of our core values * Administered the Command Climate Assessment annually, and analyzing it for positive and negative trends to incorporate into follow-on training programs * Ensured that appropriate action was taken at all levels to resolve any incident of unlawful discrimination or sexual harassment as defined in U.S. Labor laws * Reviewed all company instructions and operating procedures to ensure gender-neutral concepts were normalized and maintained Show less

      • Regional Manager for Operations and Navigation Training, Submarine Squadron Nineteen

        Aug 2016 - Oct 2019
      • Chief Operations Specialist and Department Senior Enlisted Advisor, USS OHIO(GOLD)

        Jun 2012 - Jul 2016
      • Master Training Specialist and Training Coordinator, Trident Training Facility - Bangor

        Aug 2009 - Jul 2012
      • Command Equal Opportunity Manager (Concurrent Collateral job), Trident Training Facility - Bangor

        Apr 2010 - May 2012
    • Builders Capital

      Jan 2020 - now

      Lead team of product management and quality assurance professionals to identify, develop scope, test,and deliver new features for existing software.* Guides the integration of BC’s loan management system with BIMQuote and customhome.ai software.* Established ownership of all product roadmaps and backlogs for new features to beprocessed and delivered by software engineering team.* Crafts overall vision, with input from key stakeholders and executives, for softwaredevelopment to meet changing market needs and satisfy ongoing customer pain points.* Works with software engineering and project management key leaders to support processimprovements for software delivery.* Oversees executive reporting and stakeholder communication management for productmanagement and quality assurance teams. Show less Developed and maintained training resources documenting the steps needed to originate,process, approve, fund and service a loan at Builders Capital. Partnered with leadership onupcoming training needs, software development team to understand upcoming system changesand SMEs to ensure training materials match with user behavior.* Deploy a variety of training methods including hands-on, classroom, and custom trainingmodules.* Create and maintain global policies and procedures with input and feedback from keystakeholders, documenting best practices alongside system step/action.* Monitor and evaluate training programs effectiveness, success and ROI and assimilate data for metrics reporting.* Continually look for opportunities to improve team performance and quality through varioustraining initiatives and processes.* Reporting and scheduling training activities weekly. Showing ROI to stakeholders.* Schedule and lead new hire training for all roles, create strong tools to support newemployee efforts the first 90 days.* Launch support analysis and follow-up training as needed for new products, systems andtools.* Manage instructional technology to include authoring systems and online learning platforms Show less

      • Manager, Product Management

        Mar 2021 - now
      • Training & Design Specialist

        Jan 2020 - Mar 2021
  • Licenses & Certifications

    • Master Software Testing

      Udemy
      Oct 2021
      View certificate certificate
    • Lean Six Sigma Green Belt Certification

      The Council for Six Sigma Certification (CSSC)
      Dec 2019
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Nov 2022
      View certificate certificate