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Osagie Ibude

Workshop Enginner

20 followers

Nigeria

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Timeline
About me
Regional Service Delivery Manager (West Africa) at Tricon Services -A div. of Alviva International Co. Ltd
Education
- University of Nigeria
  1990 - 1993
  B.Sc Physics and Astronomy
  Olabisi Onabanjo University, MBA in Marketing
Experience
- Tranter International
  Feb 2001 - Aug 2003
  Workshop Enginner
- Computer Warehouse Group
  Aug 2003 - Nov 2005
  System Engineer
  Responsibilities•Network administration•SunSystem, Maximo, TMS and Human Manager and Oracle database (First Level support)•Provide support to Servicedesk team to install, configure and troubleshooting of printers, Scanners, CD writers and tape drive.•Support Microsoft Office Suites ; MSWord, Power point, Ms Project and Excel•Handles all escalated incidence from all depots in Guinness Nigeria plc.•Perform hardware upgrade and optimal performance•Defining users requirement and aligning with corporate vision•Resources administration and backup and file management on the Unix server •Restore normal working condition as quickly as possible across the brewery and depot•Offers technical advice on hardware and software related issues.•Support IT specialist trainer in handling application training for users.•Responsible for updating knowledgebase and flagging any update to IT support staff.•Configuration of HP Palmtops for senior Managers and directors Show less
- Guinness Nigeria Plc
  Nov 2005 - now
  ICT Specialist
- Tricon Services -A div. of Alviva International Co. Ltd
  Mar 2019 - now
  Regional Service Delivery Manager
Licenses & Certifications
- IBM Certified Service provider, Servers, Laptops and Desktops
  IBM
- MCP
  Microsoft
- ITIL
  ISEB)
  Jul 2003
- A+
  Comptia
  Feb 2001
- CCNA
  Cisco
  Aug 2005

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