Vivek N.

Experience

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  Reliance Industries Limited

  Apr 2010 - Jun 2010

  Intern
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  Reliance Industries Limited

  Apr 2011 - Jun 2011

  Intern
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  Asian Paints

  Jan 2012 - Jan 2012

  Intern
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  Connect Pro - IT solutions

  Jan 2013 - Jan 2013

  Intern
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  NileDutch

  Jul 2013 - Jul 2016

  Container Logistics Supervisor

  I led the operations and logistics team to integrate NDI into our back-end system, enhancing daily efficiency. I implemented new data entry techniques to streamline processes and reduce redundancies in operational, financial, logistical, and commercial areas. I managed daily business operations, ensuring timely container dispatch, optimized vessel berthing schedules, and compliance with port fiscal authorities. I also drove the adoption of the updated ERP system (Softship) across five branches in Angola to improve information integration and client transparency.● Lowered 21% of process time by introducing innovative invoice generation methods using NDI.● Grew 10% of client base and increased revenue growth within month of ERP implementation.● Improved client shipment tracking and overall service satisfaction by integrating departments with ERP system.● Slashed 25% of storage costs equal to AKZ 5-7M through strategic use of FIFO in Luanda and other provincial terminals.● Recognised as employee of year for guiding commercial team in leveraging Nile Dutch Intelligence (NDI) towards expansion of business reach. Show less

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  Mazzarati

  Jul 2016 - Jul 2020

  Import Manager

  During this tenure, I worked with local customs and port authorities to minimise expenses by leveraging expertise in legal document legalisation and cost-saving strategies. I managed transport logistics and payments at the Port of Luanda to prevent financial delays. I led the recruitment, selection, and training of store staff to foster a performance-driven culture and excellent customer service. Additionally, I partnered with the finance team and banks to streamline the issuance of letters of credit.● Calculated accurate customs values by procuring correct interest rates based on goods types.● Sustained transparency and trust in service delivery by analysing shipments and regularly communicating with clients. ● Supported international shipment processes to ensure compliance with legal requirements and efficient coordination with shipping agencies and customs. Show less

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  Refriango

  Aug 2020 - Aug 2022

  Operations Manager

  I directed inventory control to maintain optimal stock levels and quality, ensuring efficient delivery timelines. I coordinated vehicle availability and driver risk profiling to uphold punctual delivery and transportation safety. I negotiated with freight forwarders and developed rate contracts with clearing agencies to streamline importation. Additionally, I managed warehouse operations to ensure proper collection, receipt, storage, and preservation of goods.● Applied cost reduction strategies and quality improvements to contribute to enhanced fulfilment and profitability.● Designed and incorporated operations metrics to attain significant advancements in order fulfilment efficiency.● Identified areas for improvement and led sustainable change initiatives with management support. Show less

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  F.H. Bertling Logistics

  Aug 2022 - Mar 2024

  Manager of Operations

  In my role, I managed a project involving 400 containers in Maputo, Mozambique, ensuring smooth port operations and alignment with client priorities. I facilitated communication between clients and the on-site team, supervised online bidding processes on the LNT platform to enhance efficiency, and provided remote oversight for the Chibuto and Maxixe facilities. I monitored team performance and promoted continuous improvement through regular coaching and feedback.● Streamlined business operations by identifying and rectifying inefficiencies. ● Surpassed 15% revenue targets and minimised 10% headcount. ● Maximised 25% division performance by executing remote working guidelines.● Ensured accurate and timely documentation and prevented additional costs, such as port storage and container detention.● Facilitated smooth handling and transportation of approximately 700 containers to decrease demurrage. Show less

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  Frigocom

  Mar 2024 - now

  Project Manager

  In my recent job role, I oversee operations in cool and freezer rooms, ensuring optimal stock levels and product quality. I conduct daily planning, lead staff meetings, and perform inventory audits. I collaborate with sales and purchasing to synchronize warehouse activities, coordinate logistics for shipments, and liaise with transportation providers for temperature-sensitive goods. I also implement control systems to meet operational goals within cost and revenue benchmarks.● Established and executed emergency protocols to control temperature fluctuations.● Implemented inventory control systems, such as FIFO and FEFO to maintain freshness and reduce waste. ● Optimised delivery and receipt of goods through effective coordination of inbound and outbound logistics.● Developed operational procedures for efficient handling of merchandise, including verification of shipments and maintenance of warehouse inventory. Show less