Josh Harlan

Experience

• 

  North Auburn Health and Rehabilitation

  Jan 2006 - Jan 2007

  LPN

  * Provided daily patient care and supervised entire wing of facility (25-35 patients)* Provided medication administrations, dressing changes, and daily monitoring of patients for acute and chronic illness or injury* Supervised and coordinated CNAs’ care for entire wing of facility* Acted as charge nurse for New Patient Transfers and Admits* Available as Facility Care Liaison for family consultations

• 

  MultiCare Health System

  Mar 2007 - now

  • Successfully developed clinical workflows, led Go-Lives, and supported Epic implementation for 120+ ambulatory clinics for MHS and Myriadd (CareConnect) customers• Organized and successfully led MultiCare’s first system-wide ambulatory Epic user group consisting of clinicians, analysts, and operational leadership• Created and shared a wide variety of ambulatory end user education including tip sheets, Visios, live classes, demos, and computer-based learning videos• Designed and implemented a project to bring the Technical Education department onto the same help and service ticketing platform as Clinical Informatics and IT to facilitate interdepartmental communication• Planned and led paper reduction effort across MHS ambulatory clinics that resulted in an estimated $30K annual savings for the company• Launched and led a project to implement and optimize clinical imaging across the system enabling photo documentation in patients’ charts• Provided invaluable ongoing support and education to hundreds of ambulatory clinics across the system for over six years as the sole Ambulatory Clinical Informaticist for MHS• Received Epic certification for Clinical Content Builder and Wisdom Show less • Served as facility clinical instructor for local schools training student nurses and medical assistants• Served as New Employee Orientation Trainer at our clinic• Worked with IT to design and implement new Epic allergy build in clinics• Demonstrated proficient use of Epic EHR and frequently assisted other clinical staff as a Super User• Provided rapid response and team-based care for urgent/emergent patients• Provided frequent administration of medications (IV, IM, INH, and PO), venipunctures, IVs, splinting, dressing changes, etc. Show less

  • Customer Success Manager II

    Feb 2023 - now

  • Clinical Informatics Sr. Nurse Analyst

    Mar 2013 - now

  • Licensed Practical Nurse

    Mar 2007 - Mar 2013
• 

  ENTPSA

  Jan 2012 - Jan 2013

  LPN

  * Provided assistance and Epic training to clinical staff for Go Live* Provided excellent patient care for patients referred from a variety of departments and offices* Implemented database and procedures for surgical instruments sterilization inventories* Served as facility clinical instructor for local schools training student nurses / Medical Assistants* Provides rapid response and team based care for urgent/emergent patients* Administers medications (IV, IM, IN, PO), venipunctures, IVs, splinting, dressing changes, etc.* Assist surgeons with outpatient surgical procedures Show less