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Megan Lock

Megan Lock

Receptionist

Followers of Megan Lock438 followers
location of Megan LockHavant, England, United Kingdom

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  • Timeline

  • About me

    Global Admissions Officer

  • Education

    • University of Central Florida – Rosen College of Hospitality Management

      2016 - 2017
      Hospitality and Tourism Management Hospitality Administration/Management

      UCF was the opportunity to extend my knowledge of the hospitality industry and further my studies in tourism. I focused primarily on the events, hospitality and guest service management whilst studying at UCF.

    • Bournemouth University

      2014 - 2018
      BA (Hons) Tourism Management 2:1

      Activities and Societies: Bournemouth University Ambassador / Bournemouth Ambassador This course provides us with the understanding of how private and public organisations work together within the tourism sector. I've learnt management and business skills that are essential to get ahead in this industry and have studied internationally on a study abroad exchange programme in Florida. There has been an extensive choice of modules, allowing me to tailor my degree to suit my own interests. Previously been on field trips arranged by BU to Jersey, and undertook a one year placement… Show more This course provides us with the understanding of how private and public organisations work together within the tourism sector. I've learnt management and business skills that are essential to get ahead in this industry and have studied internationally on a study abroad exchange programme in Florida. There has been an extensive choice of modules, allowing me to tailor my degree to suit my own interests. Previously been on field trips arranged by BU to Jersey, and undertook a one year placement at Walt Disney World Swan and Dolphin Resort within the Rooms Division. Show less

  • Experience

    • Away Resorts Ltd

      Jan 2014 - Sept 2014
      Receptionist

      As a receptionist, I experienced working under pressure by meeting weekly and monthly sales targets in result to selling products and services to customers face to face and over the phone. I had the ability to strengthen my problem solving skills by dealing with numerous queries and complaints referring to management. Other responsibilities included cash handling and completing reports.

    • Walt Disney World Swan and Dolphin

      Sept 2016 - Sept 2017
      Front of House

      The Walt Disney World Swan and Dolphin has 2,265 rooms and has recently gone under extensive renovations after the completion of the biggest merge in the hospitality industry, Starwood Hotels and Marriott International. This was a 12 month internship gaining valuable experience within the Rooms Division; Recreation, Guest Services, Concierge and Front Desk. This is also where I obtained my First Aid Certificate.

    • Old Thorns Hotel

      May 2018 - Nov 2020

      • Meetings & Event Coordinator

        Jun 2019 - Nov 2020

      • Hotel Receptionist

        May 2018 - Jun 2019

    • Navitas

      Nov 2020 - Mar 2023
      College Service Officer

    • University of Portsmouth

      Mar 2023 - now
      Global Admissions Officer

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Megan Lock
      Bournemouth Ambassador National Coastal Tourism Academy

  • Volunteer Experience

    • Volunteer

      Issued by VSO on Jul 2015
      VSOAssociated with Megan Lock