Alaa Jradi

Experience

• 

  Pizza Hut

  Jan 2012 - Sept 2013

  Head Waiter

  1)charge for a smooth running operation in my section.2)control the work standard in my section.3)report direct to the supervisor.4)making the customer satisfied

• 

  Jubaili Bros

  Sept 2012 - Sept 2013

  Administrative Assistant

  • Contact with Customers 24/7 in case of emergency or maintenance contract• Follow established safety procedures and techniques to perform job duties• Evaluate new employees, train them and send feedback to supervisor• Direct and maintain a safety program for all employees assigned to workshop• Try to solve problems with customer on phone about any problem

• 

  Jubaili Bros

  Dec 2013 - now

  * Keeping a record of sales and restocking the store accordingly.* Managing and training store staff.* Planning promotional campaigns for new products or specials.* Ensuring that the store is kept clean and organized.* Mediating any confrontations between staff and clients, and de-escalating the situation.* * Take delivery of all incoming materials and reconcile with purchase orders* Track, document, and resolve any discrepancies on received orders* Ensure accuracy of the facility’s inventory system by updating records of physical inventory totals, receipts, adjustments, and returns* Manage inventory/supplies and ensure they are within the established minimum and maximum levels* Keep up-to-date records of receipts, records, and withdrawals from the stockroom* Responsible for packing, pricing, labeling, and returning supplies* Responsible for stock rotation and coordinate the disposal of surpluses* Oversee the handling of freight, the movement of equipment, and minor repairs* Manage supplier relations and database as well as maintain high ethical relationships both internally and externally* Create purchase orders and utilize purchasing card to perform low-value procurement activities* Responsible for shipping cancelled or damaged items back to suppliers as appropriate. Show less • planning and organizing appropriate outdoor activity programmers• dealing with queries, complaints, accidents and emergencies• undertaking financial administration• promoting and marketing the business• Stay on top of industry trends to identify potential opportunities for company growth • Update client information in the company contact database• Generate sales reports each week and submitting them to management• Implement a sales plan to support sales and profitability goals• Reports competitive conditions and feedback from customers to management Show less • Move inventory to various locations manually and by mechanical equipment's• Contact with supplier and issue purchase request for items missed in the stock• Perform inventory controls and keep quality standards high for audits• Assume responsibility for delivery of all items received by warehouses to proper department or customer on a daily basis• Supervise receipt of all shipments process receiving , discrepancy , and damage reports if needed• Communicate and cooperate with supervisors and co-workers• Follow quality service standards and comply with procedures, rules and regulations Show less

  • Senior Warehouse Officer

    Jul 2020 - now

  • Storekeeper

    Jul 2018 - Jul 2020

  • Customer Service Representative

    Jul 2016 - Jun 2018

  • Customer Service Officer

    Jul 2015 - Jun 2016

  • Warehouse Officer

    Dec 2013 - Jun 2015