Michael De Nysschen

Experience

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  Welcome Tours and African Eagle Tours

  Jan 1999 - Oct 2001

  Inbound Travel Consultant

  Inbound Travel Consultant building bespoke itineraries for clients from different markets. Developed a good understanding of the hospitality industry, how it functions, and what makes it tick. I came to understand the importance of good and efficient marketing which has stood me in good stead as a hospitality photographer.

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  SA Tourism, OR Tambo Airport

  Jan 1999 - Jan 2000

  Tourism Officer

  Tourism Officer

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  Oxigim

  Oct 2003 - Dec 2004

  Manager | Personal Trainer

  • Facility Management: Managed the smooth operation of the fitness facility, including opening and closing routines, ensuring a clean and inviting environment for members and staff.• Personal Training: Provided expert one-on-one and group personal training sessions to members and clients, tailoring workouts to meet individual fitness objectives.• Sales and Contracts: Demonstrated strong sales acumen in promoting and selling supplements and membership contracts to both new and existing clients. Consistently met and exceeded sales targets.• Target Achievement: Set and met performance targets, contributing to the facility's success and growth through strategic planning and execution.• Staff Management: Led and motivated a team of fitness professionals, ensuring they delivered exceptional service and maintained a positive work environment.• Work Schedule Coordination: Efficiently managed staff work schedules, ensuring optimal coverage and seamless operations. Show less

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  Du Toit and Du Toit Developers

  Jan 2005 - Mar 2007

  Site Foreman and Snaglisting

  Key Responsibilities:• Snag List Management: Accountable for meticulously inspecting completed homes, identifying and documenting any defects or unfinished work in a comprehensive snag list.• Construction and Site Management: Successfully supervised and coordinated all aspects of construction projects, ensuring adherence to timelines and budgets while maintaining quality standards.• Client Liaison: Maintained excellent communication with clients, addressing inquiries, providing project updates, and promptly resolving any concerns or issues.• Problem-Solving: Utilized astute problem-solving skills to handle unforeseen challenges and implement effective solutions to keep projects on track.• Materials Planning and Ordering: Efficiently planned and managed material requirements for contractors, ensuring timely availability and smooth project progress.• After-Hour Client Care: Provided exceptional after-hour support and assistance to clients, ensuring their satisfaction and addressing urgent matters promptly.Key Achievements:• Successfully completed snag lists for multiple homes, leading to enhanced customer satisfaction and improved project handover timelines.• Proactively resolved construction-related issues, resulting in cost savings and increased project efficiency.• Fostered strong client relationships through effective communication and outstanding after-hour care, leading to repeat business and referrals. Show less

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  Trellidor

  Apr 2007 - Sept 2023

  Franchise Management:• Collaborate with franchisees to develop comprehensive business plans.• Analyze forecasts and sales potential to determine annual franchisee budgets.• Oversee the performance of franchisees' business plans and the implementation of agreed-upon strategies.• Address payment issues with franchisees and coordinate with the Finance department when necessary.• Support and monitor the smooth transition of franchise sales to new owners.• Manage obligations outlined in franchise agreements for both franchisor and franchisees.• Monitor and enforce Trellidor's corporate identity and branding guidelines.• Handle end-customer complaints and disputes in line with Trellidor's values.Sales and Marketing:• Ensure franchisees prioritize existing and new product ranges.• Assist in recruiting new franchisees.• Implement the go-fetch strategy in the region to expand the Commercial customer base and generate leads.• Contribute to the formulation and execution of Trellidor's National Strategic Sales Objectives.Training Management:• Organize roadshows for product launches, targeting new and existing products.• Conduct ongoing training for franchise owners and staff based on audits and general needs.• Plan and conduct induction training for new franchisees.• Deliver comprehensive training on competitor products and marketing trends.• Develop updated training and development strategies for Trellidor consultants and staff.Project Management:• Create timelines and rollout plans for new projects.• Define inputs, activities, and outputs for each project.• Ensure efficient and effective project completion.• Communicate project progress against timelines to relevant staff and management effectively. Show less I served as an accomplished and successful Consultant within the Trellidor Franchise, specializing in the Mossel Bay, George, and surrounding areas within a 190km radius from George. With a robust background in the physical security industry, I exuded confidence and proficiency as a sales consultant, always prioritizing customer satisfaction above all else. My success can be largely attributed to my adept utilization of CRM tools to foster strong and enduring customer relationships.Achievements:• Over the course of my career, I attained notable accolades, including the prestigious Platinum status for exceeding sales of R5.5 million in the 2016/2017 business year. • In subsequent years, my expertise was recognized with the esteemed titles of Trellidor Category C Consultant of the year in 2018, and Category B consultant of the year in 2019. Furthermore, my franchise received the distinguished Franchise of the year award, ranking second overall in South Africa. • Building on this exceptional performance, I was further honored as the Trellidor Category B consultant of the year in 2021 and proudly secured the title of Trellidor Consultant of the year, placing third overall nationwide.Key Responsibilities:• Throughout my tenure, my responsibilities encompassed client liaison, conducting face-to-face quotations, engaging in productive collaborations with architects and the building industry, all while upholding a professional and ethical approach to business. • My area of expertise extended to garage door sales and installation, where I excelled in handling technical and custom designs for challenging installations. • Additionally, I effectively managed social media marketing initiatives within our franchise area, consistently meeting monthly and annual targets as set by Trellidor's head office.• My unwavering dedication to excellence was evident in the maintenance of an impressive 61% average conversion rate over 15 years. Show less

  • Business Support Manager

    Oct 2022 - Sept 2023

  • Sales Consultant

    Apr 2007 - Oct 2022
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  MM Architectural Photography

  Oct 2009 - now

  Architectural, Commercial and Hospitality Photographer

  Highly skilled and experienced Interior and Architectural Photographer with a demonstrated specialization in capturing visually captivating images of interiors, buildings, and architectural structures. Proficient in delivering top-notch photography services, including commercial and business photography, as well as professional staff headshots.Responsibilities:• Interior and Architectural Photography: Utilized expertise in composition, lighting, and technical skills to create stunning visuals that showcase the unique design and functionality of various spaces and structures.• Hospitality Photography: Providing stunning visuals to the hospitality industry that met their required standards enabling them to market their establishments effectively.• Commercial and Business Photography: Collaborated with clients to understand their specific branding and marketing objectives, producing high-quality images that effectively promote their products, services, or facilities.• Staff Headshots: Conducted professional headshot sessions for staff members, putting subjects at ease and capturing their best expressions to highlight their personality and professionalism.• Creative Vision: Brought a creative eye to each project, developing innovative concepts that enhanced the visual appeal of photography assignments.• Equipment and Technical Expertise: Utilized state-of-the-art photography equipment and advanced techniques to ensure optimal image quality and resolution.• Post-Processing: Edited and retouched images using industry-standard software, enhancing their visual appeal while maintaining authenticity.• Client Relations: Built and maintained strong relationships with clients, understanding their requirements, and delivering photography solutions that exceeded expectations.• Marketing and Portfolio Building: Contributed to the marketing efforts of the company by promoting work and collaborating with the marketing team to update and enhance the portfolio. Show less

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  Instacom South Africa

  Aug 2024 - now

  Account Manager

  Personnel Management and Communication Solutions...in the palm of your hands.We provide complete solutions with the necessary devices to allow world-class communication, personnel management, and tracking. Quality information will empower your team to manage time more accurately and efficiently wherever they are.Our real-time mobile solutions work across multiple platforms and networks. Instacom’s Solutions facilitate effective, clear, and secure communication across different media and are tailored to fit specific organisations.Our High-tech mobile management and tracking systems were developed to optimise business efficiency and eliminate redundant processes. Information is gathered, analyzed, and delivered instantly. Show less