
Tandra Smith, PRC, CIR, CDR, CTR, LSSBB
Healthcare Recruiter (Non-Clinical)

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About me
Human Resources | Corporate Recruiter | Strategic Talent Partner at The Hartford
Education

St. Philip's College
2011 - 2013Associate of Arts - AA Sociology
Experience

UnitedHealthcare
Nov 2019 - Apr 2021Healthcare Recruiter (Non-Clinical)-Reviewed applications for experience and fit with posted positions.-Pre-screened applicants and scheduled interviews.-Used Boolean searches to develop applicant portfolios for expected openings.-Maintained and organized electronic files for applicants, including feedback created throughout interview process.-Provided candidates with information about pay rates, dates, and training processes.-Assisted with background checks and verification of licenses.-Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.-Managed candidate profiles using Workday.Key Accomplishments:-Helped reduce time to fill for CSR positions from an average of 45 days to under 30 days.-Assisted in recruiting over 100 expedited appeal coordinators for Texas, California, and Florida. Show less

Avis Budget Group
Apr 2021 - Aug 2021Human Resources- Direct Hire Recruiter (High Volume)-Hired candidates for hourly positions across multiple geographies and created comprehensive local recruitment strategies per assigned location-Collaborated with Field Operations leadership and Human Resource Partners to determine understaffed and/or labor-constrained markets and created innovative solutions to find talent through various sources including social media, job boards, LinkedIn, indeed, user groups, networking, referrals, and other creative means-Delivered diverse talent pools for active requisitions and ready talent pipelines for the future; curated a network of key community partners to attract and hire hourly talent-Coordinated and facilitated all on-site/ virtual hiring events.-Drove continuous improvement and strategic recruiting initiatives by providing designated hiring managers the metrics they needed.-Accurately managed data in the Applicant Tracking System (ATS).Key Accomplishments:-Successfully managed a requisition load of 100-150 positions-Consistently averaged 15 direct hires per week to achieve a company goal to hire 2,000 candidates by July 2021. Show less

Allstate
Sept 2021 - Mar 2022-Managed a requisition load consisting of 40+ Allstate agency locations across the Texas region.-Partnered with new and established agents to ascertain hiring needs and subsequently provide candidate recommendations.-Acted as staff member advocate, encouraging, and supporting agents to identify and resolve conflicts.-Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.-Operated and maintained applicant tracking and candidate management systems.-Developed recruiting strategies to identify qualified candidates and build network.-Provided guidance and assistance to agents looking to develop or improve their compensation plan.Key Accomplishments:-Exceeded quarterly goal for candidates sent for agency review.-Exceeded quarterly goal for offers extended by agents and accepted by candidates Show less
Human Resources- Recruiting Consultant (Texas Region-Market Outside Sales Associate team)
Jan 2022 - Mar 2022Human Resources-Recruiting Consultant (Texas Region-Licensed Sales Producer Team)
Sept 2021 - Jan 2022

The Hartford
Mar 2022 - nowHuman Resources- Recruiter | Strategic Talent Partner (Claims Department)-Used passive and direct sourcing techniques to attract prospective candidates and build a pipeline.-Adopted new methods and innovative solutions to identify potential candidates.-Facilitated internal talent movement when appropriate.-Rigorously assessed professional talent and made hiring recommendations.-Managed complex hiring negotiations, including compensation recommendations, relocation, and possible counteroffers.-Regularly facilitated and attended appropriate business line and HR staff meetings as well as participated in special recruiting projects across the organization.-Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics, and other variables.-Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.Key Accomplishments:-2022 Time to Fill Goal: Averaged 29.8 Days (Goal 42 days). 2022 Diversity Slate Goals: Women: 78% (Goal 55%), PoC: 51.6% (35%), Black/AA/Hispanic or Latino 46% (Goal 20%)-2023- Nominated and selected to participate in HR R.I.S.E which was a 6-month DEI program for PoC to help drive career progression through strategic development, enhance organizational health around succession planning readiness, build and strengthen existing relationships across HR and build personal brand awareness. Show less
Licenses & Certifications

Certified Social Media Manager (CSSM)
Management & Strategy InstituteApr 2023
Certified Business Negotiator (CBN)
Management & Strategy InstituteMar 2021- View certificate

Effective Human Resource Administration
AlisonMar 2021 - View certificate

Human Resources - Behavior and Diversity in the Workplace
AlisonMar 2021 
Certified Technical Recruiter (CTR)
AIRS powered by ADPJul 2024
Introduction to Career Coaching
AlisonAug 2023- View certificate

Recruitment Consultant
AlisonMar 2021 - View certificate

Certified Internet Recruiter (CIR)
AIRS powered by ADPJun 2023 - View certificate

Lean Six Sigma Black Belt (LSSBB)
Six Sigma Global InstituteJul 2020 - View certificate

Resume Writing
Saylor AcademyMar 2021 
Certified Diversity and Inclusion Recruiter (CDR)
AIRS, an ADP companyJul 2023
Professional Recruiter Certification (PRC)
AIRS powered by ADPApr 2023
Volunteer Experience
Volunteer
Issued by Dress for Success Houston on Apr 2024
Associated with Tandra Smith, PRC, CIR, CDR, CTR, LSSBB
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