Deborah Cardoni

Experience

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  The Hanover Insurance Group

  Jan 1999 - Jan 2006

  Designed, programmed, tested, and implemented systems supporting output production from the Policy Management System (PMS) for property and casualty insurance• Identified and implemented changes to all Documerge print output for the rebranding project to convert the company name and logo from Allmerica Financial to Hanover Insurance • Responsible for all mainframe FTP feeds of AFP print output to third-party Whitehill software for the agency portal project, providing web-based policy inquiry information to the agents• Technical lead for the Documerge agent subsetting project, which allowed personal lines agent output to be automatically assembled and mailed, replacing an expensive, outdated manual process Show less Programmed, tested, and implemented Documerge and COBOL programs for the underwriting, claims, policy administration, and output processing areas of the group insurance and property and casualty divisions • As one of the final three software engineers who supported the transition, shutdown, and manual run-out of the group insurance business, worked with reduced staff to manage the ongoing workload• Coordinated research, documentation, and implementation of the final TGS year-end batch process• Learned the Documerge print system in order to upgrade the application to Y2K compliant versionand coordinated changes with property and casualty software engineers to assure consistent enterprise-wide compliance Show less

  • Senior Application Developer

    Jan 2002 - Jan 2006

  • Senior Software Engineer

    Jan 1999 - Jan 2002
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  The TJX Companies, Inc.

  Jan 2007 - Aug 2018

  Created ESP batch processing test scripts for a global Fortune 500 retail organization with over 250,000 employees.• Created and tested over 650 ESP scripts for the Global Merchandising Initiative, a key modernization project for European merchandising operations.• Collaborated closely with the Hyperion Planning project team to define and implement over 400 new ESP batch jobs, contributing to the successful implementation of new functionality.• Prepared training documents and trained onshore and offshore resources on the ESP Workstation, allowing the project teams to control their own test schedules. Show less

  • Solution Developer II

    Jul 2013 - Aug 2018

  • Senior Technical Analyst

    May 2010 - Jul 2013

  • Senior Programmer Analyst

    Jan 2007 - May 2010
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  Cognizant

  Nov 2018 - Sept 2023

  Associate Operations Manager

  Environment and Release Manager based in Marlborough, MACoordinate multiple non-Prod environments for Oracle EBS, Hyperion Planning, and Merchandise Payables project and production support teams.• Run weekly environment meetings with project, production support, and DBA teams.• Maintain PowerPoint slide decks of environment status details and procedures.• Coordinate code deployment activities for project and production support teams.• Assign non-Prod testing environments to projects based on availability and requirements.• Communicate planned downtimes to all interested parties.• Provide troubleshooting, training, and backup support for ESP batch processing.• Support project to convert 9000 ESP batch jobs to Control-M.• Create and test Control-M batch jobs in non-Production environment. Show less