Praneet Kashid

Praneet Kashid

Service Associate

Followers of Praneet Kashid414 followers
location of Praneet KashidMumbai, Maharashtra, India

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  • Timeline

  • About me

    Software Developer at Teknopoint/DEPT

  • Education

    • University of Mumbai

      2016 - 2019
      BSC IT Bachelor of Information Technology
  • Experience

    • Tech Mahindra

      Aug 2019 - Sept 2020
      Service Associate

      • Worked in a fast-paced environment as a part of customer representative team, solved technical and billing queries of UKcustomers over phone and chat.• Increased monthly client satisfaction survey scored by 30% of team by understanding and helping customers.• Driven positive outlook of customers towards brand and ensured satisfaction of customers.

    • DEPT®

      Aug 2021 - now

      • Converted user stories into robust applications, thus helping bank achieve their 1 million credit card milestones in a quarter• Integrated designs into responsive and high-performance user Interfaces using JavaScript ,HTML and CSS.• Worked with Adobe Experience Manager (AEM) to develop re-usable components and templates.• Refactored CSS and JS on existing applications thus improving overall page load time.• Collaborated with business on Scrum to develop a scalable product• Helped company achieve better productivity by working POC and realizing them• Worked on Production Issues related to credit-card creation and resolved them with hotfixes Show less

      • Software Developer

        Oct 2022 - now
      • Junior Frontend Developer

        Aug 2021 - Sept 2022
  • Licenses & Certifications