Samira Ali

Experience

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  Luthan Trading Company

  May 2006 - Sept 2010

  Information Technology Support Engineer

  Oversee applications, programming and analysis including developing, installing, and maintaining applicationsprograms. Conduct feasibility studies and assist in determining future hardware and software requirements.✓ Confirm quality and accuracy of instructions given to computer operations staff.✓ Contribute to general business planning regarding technology and systems required to maintain companyoperations. Recognize new developments in information systems technology, and anticipate organizationalmodifications. Establish long-term needs for information systems, and plan strategy for developing systems andacquiring hardware to meet application needs. Ensure confidentiality and reliability of corporate data,proprietary information, and intellectual property. Function as top level contact to assist end users indetermining IS requirements and solutions.✓ Manage all activities related to the operations and maintenance of servers and peripheral equipment’s. Analyzeusage patterns and establish schedules and procedures for maximum utilization of the system. Coordinateactivities with other IS areas and other departments.✓ Supervise computer operation, scheduling and distribution of server data processing operations. Analyzeoperating instructions and user needs to establish operating procedures.✓ Operate and control servers, client computer systems and related peripheral equipment using establishedprocedures. Monitor Time attendance system (TAS) and terminals, Building Management Systems (BMS), Hotelrooms access card control systems, Light Dimming systems (ABB controls), Telephone Management system(TELETIGER), Audio and visual Equipment’s, storage devices and printers, and report problems or variances.Assist in reconfiguring system components when individual units fail. Show less

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  Ras Al-Salah Holding Company

  Sept 2010 - Dec 2011

  CEO IT Office Manager

  meeting and greeting visitors at all levels of seniority.✓ Organizing and maintaining diaries and making appointments.✓ dealing with incoming email, faxes and post, often corresponding on behalf of their manager.✓ Manage and Update the website.✓ Designing brochures and Videos.✓ Producing documents, briefing papers, reports and presentations.✓ liaising with clients, suppliers and other staff.✓ Arranging travel and accommodation.

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  Saudi Electronic University

  May 2011 - Dec 2013

  Information Technology Support Specialist

  Oversee applications, programming and analysis including developing, installing, and maintaining applicationsprograms. Conduct feasibility studies and assist in determining future hardware and software requirements.✓ Confirm quality and accuracy of instructions given to computer operations staff.✓ Contribute to general business planning regarding technology and systems required to maintain companyoperations.✓ Recognize new developments in information systems technology, and anticipate organizational modifications.✓ Establish long-term needs for information systems, and plan strategy for developing systems and acquiringhardware to meet application needs.✓ Ensure confidentiality and reliability of corporate data, proprietary information, and intellectual property.Function as top level contact to assist end users in determining IS requirements and solutions. Show less

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  Al-Imam Muhammad Ibn Saud Islamic University

  Jan 2014 - now

  A+ trainer

  carrying out training needs analyses;✓ defining the skill sets needed to perform different roles;✓ carrying out performance assessments to determine the skills gaps between current and desirable learner skilllevels;✓ designing training programs appropriate to the skills needed;✓ developing an appropriate mix of formal and informal development activities;✓ ensuring the learning environment and resources support learner needs;✓ designing course materials and other documents such as handouts, manuals and exercises;✓ preparing the learning environment and resources, including setting up IT equipment where appropriate;✓ supporting and coaching learners using learning technologies to deliver skills;✓ evaluating the effectiveness of training programs and learning outcomes;✓ developing peer networks to keep abreast of current thinking; Show less

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  COE College

  Jan 2015 - now

  Information Technology Lecturer

   Deliver ICT in partnership with Cambridge: Levels A0 – B2. Introduce and phase in the Advanced Diploma for IT. Administrate all marks and attendance Delivered units and activities on computer and keyboards skills, hardware and software, Operating system , developing a database, and client services. Prepare students for OJT. Monitor activities and professionality. Assess all assessments and evaluate competency.

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  ESGSA

  Jan 2015 - now

  IT Diploma Lecture