
Himanka Nag
Fashion Consultant

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About me
Universe manager at Decathlon sports
Education
%20University.webp)
Assam (Central) University
2007 - 2010B.com {major in business management) B.com
Experience

Aditya Birla Group
Feb 2010 - Jun 2011Fashion Consultant
Titan Industries Limited - Tanishq
Jul 2011 - Sept 2012Retial sales officer
Best Seller Retail India Pvt Ltd
Sept 2012 - Jun 2013Fashion ConsultantAs a department manager in veromoda

Landmark Group
Jul 2013 - Nov 2014Deparment Head in centrepointDepartment head for home fragrance

Apparel Group
Dec 2014 - May 2022Retail Store ManagerAs a retail store manager in the athletes foot. • .Retail Store Operations• Budgeting & Cost Controls• Shrinkage Reduction/Loss Control• Analytical • Customer Service Excellence • Teambuilding/Training/Supervision • Inventory Management• Merchandising Strategies • Business awareness• Managing almost 15 brands with team of 14 members including 1 Assistant Manager , 1 visual merchandiser.• Back office administration, reports and Business intelligence (BI).• SOP management and Implementations.• Conduct Audits as per the territory’s procedure, and ensure that the SOP’s are in place. • Stock movement and Analysis, ensuring effective liquidation of merchandise.• Identification of paced and slow-moving merchandise.• Providing a qualitative feedback to the Buying Team of each product movement, demand, customer feedback, problems or defects, pricing, Lost Opportunities, Gaps.• Focus on imparting product information to all staff members.• Monitor staff’s individual performance and see thru their quarterly and annual appraisals.• Forecasting monthly sale for all brands and the store.• Responsible for staff in store training.• Annual Budgeting. • Maintaining Proper Visual Merchandising of the Entire store.• Man-power management with cost effective measures. Show less

Sun & Sand Sports
May 2022 - Oct 2022Retail Store ManagerRetail store operations, people management & business intelligence.As a retail store manager in sun and sand sports • .Retail Store Operations• Budgeting & Cost Controls• Shrinkage Reduction/Loss Control• Analytical • Customer Service Excellence • Teambuilding/Training/Supervision • Inventory Management• Merchandising Strategies • Business awareness.• Back office administration, reports and Business intelligence (BI).• SOP management and Implementations.• Conduct Audits as per the territory’s procedure, and ensure that the SOP’s are in place. • Stock movement and Analysis, ensuring effective liquidation of merchandise.• Identification of paced and slow-moving merchandise.• Providing a qualitative feedback to the Buying Team of each product movement, demand, customer feedback, problems or defects, pricing, Lost Opportunities, Gaps.• Focus on imparting product information to all staff members.• Monitor staff’s individual performance and see thru their quarterly and annual appraisals.• Forecasting monthly sale for all brands and the store.• Responsible for staff in store training.• Annual Budgeting. • Maintaining Proper Visual Merchandising of the Entire store.• Man-power management with cost effective measures. Show less

Azadea Group
Nov 2022 - nowUniverse manager• Opening Team for Decathlon Bahrain city centre store.• Setting goals and objectives.• Leading the sustainability project in Decathlon for the past 1 year.• Developing store commercial policy, seasonal layout plan, and timetable for commercial campaigns.• Recommending price modifications.• Monitoring sales figures, inventory, profit & loss report, stock levels and ensuring that weekly and seasonal targets are being achieved.• Ordering frequently in order to ensure adequate stocks, maximum range, and size availability.• Ensuring a high level of customer service in the store.• Developing and maintaining a calendar for the shop events and communicating it to the team.• Supervising the communication of shop events and promotions to customers through social media tools.• Communicating with wholesales customers, and local suppliers.• Negotiating collaborations with local sport clubs in order to increase brand awareness and boost sales.• Anticipating market trends and competitors' activity.• Monitoring of stock movements: Transfer between stores, from and to warehouse, damages, devolutions.- Analyzing hourly/daily/weekly sale.• Monitoring selling items/missing sizes/items in order to meet stock performance, target sales, and high sellout.• Recruiting, training, motivating, and evaluating team members to ensure they have the necessary skill base and required image.• Managing annual allocated budget by monitoring expenditure, optimizing and reducing cost where possible and reporting variances vs budget oversee.• Ensuring that the shop is in compliance with the brand standards.• Following up on the online sales process and ensure availability on the platform.. P&LSkills: Supervisory Skills • Sales • Time Management Show less
Licenses & Certifications
- View certificate

Leading Your Team Through Change
LinkedInApr 2024 - View certificate

Just Ask: Todd Dewett on Management and Leadership
LinkedInMar 2024 - View certificate

Personalized Sales: How Real Connections Can Produce Powerful Results
LinkedInDec 2023 - View certificate

Retail Customer Service Management and Coaching
LinkedInOct 2023 - View certificate

Aligning Customer Experience with Company Culture
LinkedInOct 2023 - View certificate

Developing a Service Mindset
LinkedInOct 2023 - View certificate

Retail Sales Management
LinkedInOct 2023 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInDec 2023 - View certificate

The 10 Pillars of Customer Experience
LinkedInOct 2023 - View certificate

Leading a Customer-Centric Culture
LinkedInOct 2023
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