Nelson Lamounier

Nelson Lamounier

Sales Staff

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  • Timeline

  • About me

    Technical Customer Service at AWS

  • Education

    • Dublin Business School

      2016 - 2020
      Bachelor’s Degree Digital Marketing and Cloud Computing
    • The Insurance Institute

      2019 - 2020
      Certified Insurance Practitioner Insurance
    • Dublin Business School

      2022 - 2024
      Higher National Diploma Science in Computing (Web & Cloud Technologies)
    • IBAT College Dublin

      2016 - 2016
      Diploma Computer Programming
  • Experience

    • TK Maxx

      Sept 2013 - Feb 2014
      Sales Staff
    • Costa Coffee

      Feb 2014 - Apr 2015
      Supervisor
    • Caffe Nero

      Apr 2015 - Jan 2017
      Supervisor and Trainer
    • The Ramen Bar

      Mar 2018 - Mar 2019
      • Assistant Manager

        Jan 2017 - Mar 2019
      • Social Media Manager

        Mar 2018 - Oct 2018
    • Sedgwick

      Mar 2019 - May 2021
      Insurance Agent
    • Accenture

      Apr 2021 - Aug 2022

      Product Support Technical Analyst

      • Global Quality Assurance Analyst - Business Product Specialist

        Apr 2022 - Aug 2022
      • Product Support Technical Analyst

        Apr 2021 - Apr 2022
    • Amazon Web Services (AWS)

      Aug 2022 - now
      • TCSA - AAM

        Apr 2023 - now
      • Technical Customer Service Associate

        Aug 2022 - Apr 2023
  • Licenses & Certifications

    • Introduction to Programming Using Python

      A Cloud Guru | A Pluralsight Company
      Jun 2023
      View certificate certificate
    • Microsoft Advertising Certified Professional

      Microsoft
      Feb 2022
    • Google Analytics Certification

      Google
      Sept 2020
      View certificate certificate
    • Using Questions to Foster Critical Thinking and Curiosity

      LinkedIn
      Apr 2022
      View certificate certificate