Sudarshan Chokhani

Experience

• 

  Larsen & Toubro Infotech Ltd (LTI)

  Apr 2013 - Aug 2016

  Software Associate

  LTI was my employer and I worked in two banking projects. i.e. - Nomura and Citi

• 

  Nomura

  Sept 2013 - Sept 2015

  Production Support Analyst

  Client side Production support analyst supporting 100+ applications.- Supported and gained subject matter expertise on the multiple applications in short time.- Provided in depth analysis on the issues and took the ownership.

• 

  Citi

  Oct 2015 - Jul 2016

  Production Support Engineer

  Application Support as L2 /L3 responsibilities in Citi reconciliation application.- Automated key communications reducing multiple hours of manual work every week.- MIS enhancements on several reporting components.

• 

  Bank of America

  Sept 2016 - Sept 2021

  Senior Software Engineer

  Worked as Production Support,-Setup multiple proactive monitoring and controls.-Active End to End stakeholder communication.-Incident and Problem management with goal to stabilize the apps.-Performed multiple analysis on the historic data to provide insights that helped the apps to perform better in Production.-Streamline resiliency exercise.

• 

  JPMorgan Chase & Co.

  Sept 2021 - Sept 2022

  Production Support Associate

  Production Management for 50+ financial applications.Ownership of 7 odd critical applications, from patching, monitoring, user queries, and general sanity of these applications.automation to remove manual interventions.incident and problem management.expertise on ITRS Geneos and custom script deployments.

• 

  BNP Paribas

  Oct 2022 - now

  Technical Lead