Kunal Halarnakar

Experience

• 

  L&T Infotech

  Jul 2004 - Mar 2017

  • Established and managed SAP Technical and Integration COE spanning over 30 onsite & offshore consultants in factory operational model with revenue of $1.25 Million. • Responsible for schedule and quality of deliverables, managing risks and ensuring timely communication. Achieved delivery schedule adherence of 95% and 85% resource utilization.• Practiced customer-centric management approach and achieved perfect CSI(customer satisfaction index) of 5/5. Proactively understood client’s needs, built capabilities and tweaked offerings to create win-win solutions. Show less • Led SAP software rollouts for Australia, Belgium, New Zealand, Chile, Brazil, and North America, managing revenue of $2 Million. Co-ordinated development activities between onsite and offshore with a peak size of 120 consultants. • Responsible for schedule adherence, deliverable quality, stakeholder management, status reporting, and invoicing.• Developed unique execution and financial model as per the client’s needs and refined the same over a period of time. This model is now successfully used across various clients.• Lead team of 10 consultants from technical and functional domain for data migration project and setup client data organization and governance model. Spearheaded data cleansing initiative, leading to 30% junk data reduction• Created SAP-certified solution for small & medium size enterprise for Engineered-to-Order industry Show less

  • Program Manager

    Jul 2014 - Mar 2017

  • Product Management & Consulting

    Jan 2014 - Jun 2014

  • Project Manager and Lead

    Jul 2004 - Dec 2013
• 

  Accenture

  Apr 2018 - Feb 2021

  Product Portfolio Lead(General Manager) - Technology of Operations

  Product Portfolio Lead for TfO(Technology for Operations) organization in Accenture. Responsible for ideating, enhancing, and marketing a portfolio of products to run Intelligent Operations for BPS/BPO clients. - Managed end-to-end product life-cycle spanning product vision, strategy, user experience, personas, journey map, wireframes, backlog prioritization, road map, and agile product implementation. - Part of the core team to conceptualize and develop SynOps Hub product - a central tool for monitoring and orchestrating human and machine assets. The tool provides end-to-end visibility into operations and helps operate at scale, allowing deal teams to deliver tangible business outcomes.- Manage product to monitor the performance of robotic(RPA + mini bots) and Intelligent(AI) workforce. This product provides insights to increase throughput and utilization of the digital workforce, helping clients realize value from automation initiatives. - Conceptualized a gamification themed reward program to increase user adoption of the internal knowledge portal. Show less

• 

  Hewlett Packard Enterprise

  Mar 2021 - now

  Senior Manager - Global Functions IT

  Responsible for managing GTS and FS functions