Anna Drozdova

Experience

• 

  First BIT

  Nov 2013 - Aug 2014

  Account Support Specialist

  • Contracting and leading business-accounts• Coordinating of maintenance applications from clients• Searching for new business accounts, active sales• Payment control

• 

  Courtyard by Marriott Irkutsk City Center

  Aug 2014 - Oct 2017

  • Planning, contracting long-stay tourist groups• Reviewing and reporting business reviews to the Director of Sales and CEO• Searching for new business accounts, active sales • Answer incoming calls, messages and requests from guests, assisting with directions and information regarding property and local area of interest• Controlling of hotel individual bookings• Work with hotel program MARSHA and OPERA• Using up-selling techniques to maximize room-rates

  • Sales Executive - Leisure

    Aug 2015 - Oct 2017

  • Reservation Agent

    Aug 2014 - Aug 2015
• 

  Courtyard by Marriott Irkutsk City Center

  Mar 2018 - Jan 2020

  • Planning, pricing, contracting long-stay tourist groups• Reviewing and reporting business reviews to the Director of Sales and CEO• Active sales, negotiations, business meetings with partners and clients• Organizing business events for my business-accounts • Planning and organizing everyday front- and back-of-house restaurant operation• Organizing and leading staff trainings• Communication with guests

  • Senior Sales Executive - Leisure

    Mar 2019 - Jan 2020

  • Restaurant Supervisor

    Mar 2018 - Mar 2019
• 

  Anuban Nakhonpathom School

  Nov 2022 - Mar 2024

  English Teacher

  Kindergarten teacher of K2 and K3. Planning, designing and conducting lessons for groups of 25-30 children of 4-5 years old.

• 

  Transsib Voyage

  Jun 2024 - now

  Marketing Specialist