David Dunne

Experience

• 

  VMware

  Jan 2015 - Sept 2016

  I was an Enterprise Technical Support Engineer. In this role I provided technical support to both staff and customers from around the World who are working to implement VMware ESX Server and related VMware products. My responsibilities were as follows: • Respond to customer inquiries, primarily via email and telephone.• Resolve any customer technical issues through diligent research, reproduction, and troubleshooting • Work directly with staff in quality assurance, engineering, sales, marketing, operations, and administration to resolve problems • Document all technical inquiries; develop and review content for knowledge base • Provide training or assistance to junior staff • Participate in testing of alpha and beta products using scripting languages. Show less

  • Technical Support Engineer

    Aug 2015 - Sept 2016

  • Technical Support Analyst

    Jan 2015 - Aug 2015
• 

  PwC Ireland

  Sept 2016 - Jun 2021

  - To assist clients in maximising the value from their technology investments.- Combine my skills in information technology, strategy and architecture, IT organisation and governance, enterprise applications, information management, project and programme management and systems integration to deliver sustainable benefits to clients.- Support clients by helping them to maintain the confidentiality, integrity and availability of their data and IT systems.

  • Senior Associate - Technology Consulting

    Jul 2017 - Jun 2021

  • Associate - Technology Consulting

    Sept 2016 - Jul 2017
• 

  PwC Middle East

  Jul 2021 - Jun 2023

  - Helping organisations & governments reimagine their operations through a strategic lens.- Creating differentiating capabilities that drive competitive advantages.- Engagement with customers & executing strategic programmes to achieve operational success. - Driving innovation and digital transformation for clients.

  • Manager - Strategy & Transformation

    Jul 2022 - Jun 2023

  • Senior Consultant - Strategy & Transformation

    Jul 2021 - Jul 2022
• 

  Contango

  Jun 2023 - Aug 2024

  Digital Transformation Manager

  - Advancing Digital Transformation initiatives for companies within the ADQ portfolio by leveraging innovative technologies and strategies to drive operational efficiency, enhance customer experience, and achieve sustainable growth for these companies.

• 

  EMSTEEL Group

  Aug 2024 - now

  Senior Digital Transformation Manager

  - Leading digital transformation initiatives to optimise data usage, enhancing core systems (e.g. CRM/ERP), and improving processes.- Developing strategies for leveraging data analytics, automation, and integration to drive business transformation.- Collaborating with teams to identify process improvement opportunities and innovative solutions for digital transformation.- Engaging with senior ESA leadership to align digital initiatives with corporate objectives, steering organisational transformation, and cultivating a culture of innovation. Show less