Craig Clough

Experience

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  Hartwell ford

  Sept 1995 - Jul 1997

  Body Shop controller

  crash damage estimates asigning jobs to the team warranty repair customer care

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  Rollers uk

  Jul 1997 - Nov 1998

  Bowl manager / technical manager

  I was in charge of the running of the bowling centre opening up and closing also in charge of all maintenance on the bowling equipment and most of the maintenance on the rest of the centre.

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  Namco Bandai Holdings Inc.

  Nov 1998 - Jun 2005

  Technician

  Fixing faulty machines, machines that have been broken in to, machines that have been attack through frustration.Machine securityWhen we receive a machine in to our site it is assessed and fitted with our own design security bar Plus any other bars and locks it requires software is checked and updated as necessary plus any security modifications that the manufacture has issued If a machine has been defrauded cctv will be checked the machine will be look at to find out how it was done the manufacture will be contacted and asked if they know about it if they don’t we can and have sent them cctv of the incident and any pictures of machine damage If any machine fraud is reported to Machine guard with cctv and any other information collected from the incident Collection Collecting money from all machines running it through the coin counting gear inputting the information in to playsafe and looking for differences in the money the machine is looking for to the money we collected any machine differences are investigated there and thenRefund card are possessed and verifiedCrain spread sheets are filled in and cranes are adjusted We then bank the takingsEngineering General machine maintenance is carried out Hoppers are topped up Machine swag is topped up and spread sheets are filled outChange machines are topped Any machine modifications or repairs needed are done and parts are ordered and fitted Show less

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  Inspired Gaming Group

  Jun 2005 - Feb 2008

  Engineer

  my position with inspired (leisure link) was a mobile engineerI would visit sites ranging from public houses, betting shops to bowling centres my average day would consist of a wide range of jobs such as coin mech jams, security checks, equipment repair from vandalism or robbery attacksalso updating software and helping position equipment to catch footfall to generate the maximum revenue

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  Namco Bandai Holdings Inc.

  Feb 2008 - Aug 2013

  Head technician

  I am in charge of a small team, who are responsible for daily running of video games, awp machines, redemption machines and brunswick bowling equipmentmy day to day duties include Machine repairs Fixing faulty machines, machines that have been broken in to, machines that have been attack through frustration. Machine security When we receive a machine in to our site it is assessed and fitted with our own design security bar Plus any other bars and locks it requires software is checked and updated as necessary plus any security modifications that the manufacture has issued If a machine has been defrauded cctv will be checked the machine will be look at to find out how it was done the manufacture will be contacted and asked if they know about it if they don’t we can and have sent them cctv of the incident and any pictures of machine damage If any machine fraud is reported to Machine guard with cctv and any other information collected from the incident Collection Collecting money from all machines running it through the coin counting gear inputting the information in to playsafe and looking for differences in the money the machine is looking for to the money we collected any machine differences are investigated there and then Refund card are possessed and verified Crain spread sheets are filled in and cranes are adjusted We then bank the takings Engineering General machine maintenance is carried out Hoppers are topped up Machine swag is topped up and spread sheets are filled out Change machines are topped Any machine modifications or repairs needed are done and parts are ordered and fitted Show less

• 

  Playnation Ltd

  Sept 2013 - Sept 2014

  Field Service Engineer

  Video gaming, redemption, pool, kiddie rides, awp, swp, cranes and candy floss machines.

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  Namco Europe Ltd - Bandai Namco Group

  Jan 2014 - Jun 2017

  Senior Service Engineer

  Arcade repair

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  BANDAI NAMCO Entertainment Europe S.A.S.

  Jun 2017 - Jun 2021

  Business Account Manager
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  Bandai Namco Amusement Europe Ltd.

  Jun 2021 - now

  • Regional Service Manager

    Jul 2021 - now

  • Technical Support Manager

    Jun 2021 - Jul 2021