Alan Miller

Experience

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  Shoe Department

  Aug 2008 - May 2010

  Sales Associate

  Answered phones and aided customers with sales and purchases.SKILLSWorking Knowledge of applications such as Word, Excel, Power Point, Access and In Design

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  Sears Automotive Center

  Jun 2010 - Oct 2011

  Customer Service Advisor

  Interacted and assisted customers with automotive sales Created and maintained commercial accountsPlaced orders with vendors for parts

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  South Company LLC

  Jan 2011 - May 2013

  Marketing and Operations

  Aid in the marketing and promotion of 15+ local businessesHandle all aspects of getting clients featured at local eventsOrder and pick up individual client products and promotional items for eventsAssist with the interviewing and hiring of internsWrite radio and broadcast scriptsParticipate in networking events to build client baseMaintain client relationships through calls, visits, and emailsRepresent multiple clients in various venues

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  The Dumpster Depot

  Aug 2012 - Jun 2013

  Sales and Dispatch

  Assist customers in the purchase of job site containersCommunicate with drivers and customers about deliveries and pick-ups of containersResponsible for taking daily inventory and relaying that information to the warehouse managerCreate accounts in Quickbooks for new customersProcess invoicesAid in the weighing of recyclable materials and enter information into spread sheet to create diversion reportsHelp with truck maintenance when neededPerform general office work, filing, coping etc. Interacted with vendors Show less

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  ADP

  Jun 2013 - Oct 2013

  Client Service Representative for Small Busines Services Group
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  Osla Agency

  Nov 2013 - Nov 2014

  Marketing Associate/Account Manager

  -Managed client accounts and regularly met with clients to update on upcoming events, design work, campaigns and other projects-Handled all aspects of promotional products including working with vendors and designers and meeting with clients on pricing and quantities. -Utilized strong interpersonal skills for building business relationships with all levels of community and company personnel -Compiled weekly reports summarizing the previous week based on the work done for each client including an hour by hour report-Participated in marketing strategy meetings to develop campaigns, logos, slogans, and timelines for new clients-Handled the promotional products for our clients by working with graphic artists and vendors.-Worked with the graphic designers on ad campaigns and artwork for our client's specific needs.-Worked with the South Company Crew to create marketing plans and S.W.A.T. analyses for new clients. -Represented the clients in public events to help get referrals for business.-Worked as intermediary for clients with graphic designers, media representatives, and web designers to place ads and provide content for websites and other media. -Wrote scripts for both radio and television commercials.-Participated in civic organizations such as Sertoma Club Show less

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  Nationwide Chris Heath Agency

  Dec 2014 - Jun 2015

  Associate Agent

  -Obtained my Property and Casualty License -Conducted in-depth analyses of client eligibility and need set -Worked with underwriters to build policies that met the needs of the client and ensured completed coverage-Participated in network marketing (BNI) to gain referrals for the agency -Developed strong analytical skills and ability to make decisions to enable goals being met

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  Bob Richards Nissan

  Jun 2015 - Nov 2018

  Service Advisor

  -Completed all required, job specific training including vehicle systems, customer relations, best selling practices and safety training.-Operated as main point of contact for customers from service write-up to closing out tickets-Became proficient with the systems used by Bob Richards Nissan such as:MOC, CDK Global, Service Comm, NNA Net, Warranty Flat Rate Manual, and Excel.-Built parts and labor estimates based on customer’s need.-Worked extensively with aftermarket warranty and insurance companies on behalf of customers Show less

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  Gerald Jones Honda

  Dec 2018 - Nov 2020

  Service Advisor

  -Check in customers-Use a variety of software platforms Dealertrack, Xtime, Honda IN-Work with Technicians to maintain schedules and reports-Communicate with third party vendors to ensure project deliverables are being met -Act as a technical intermediary between customers, technicians, third-party vendors, insurance and warranty companies-Stay in constant communication with customers to ensure that their timelines are being met-Identified risk for each customer ticker and utilized negotiation skills to mitigate costs -Maintains customer documentation in an organized and confidential manner -Organized, planned, multitasked and prioritized to execute assigned workload to meet multiple time-sensitive deadlines Show less

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  Savannah River Site

  Nov 2020 - Jun 2022

  STR (Subcontract Technical Representitive)
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  Savannah River Nuclear Solutions

  Jun 2022 - now

  SCM Program Specialist (Procurement Representative)