Nicky Evans

Experience

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  Computec

  Feb 1990 - Apr 1990

  Client Liaison
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  Edgars

  Jun 1990 - Sept 1993

  • Relief Store Manager

    Aug 1993 - Sept 1993

  • Sales Supervisor

    Oct 1990 - Aug 1993

  • Trainee Sales Supervisor

    Jun 1990 - Oct 1990
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  AfroCentric Group

  Apr 1994 - Mar 1998

  Providing user support on all the Office 97 products,Troubleshooting network related problems,Administering NT Server / backup procedures of 20 Servers,Administering MS Mail Server,One on one support and training on Windows 95,Installation of Windows 95,Countrywide helpdesk support. Job Description:Providing user support on all MS Office 4.2 products,Troubleshooting network related problems,Administering NT Server,One on one support and training on Windows for Workgroups,Installation of Windows for Workgroups and Windows 95, Administering of Exsol Scanning System,Transmissions of UNIX system. Job Description:Credit control on monthly age analysis for members portions and direct paying members,Monthly reports on MS Excel and MS Word to Principal Officer,Checking validation reports,Telephonic and written liaison with paypoints and members portions queries,Reconciliations of members portion schedules from pay points,Monthly management report on outstanding members portions ,Ensuring input is done for direct deposits. Checking totals of schemes.

  • Helpdesk Support / Assisting Systems Administrator, Head

    Jan 1997 - Mar 1998

  • IT administrator

    Jan 1995 - Jan 1998

  • Assistant Systems Administrator

    Oct 1995 - Dec 1996

  • Credit Controller

    Apr 1994 - Oct 1995
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  TAB-CHEM Services

  Apr 1998 - Apr 1999

  Systems Co-ordinator / Team Leader

  Job Description:Co-ordinate all Liberty and Healthcare system activities. To ensure that all Liberty activities were understood and all changes, impact of changes were understood and communicated to Business. Including the below;Co-ordinate IT and IT support Strategies,Satisfactory installation and purchases of hardware and software (IT Support),Escalation of outstanding DTE's and Helpdesk calls,Investigation of alternative software and hardware,Establish contracts, service Level agreements,Produce and maintain procedure manuals and user documentation,Helpdesk statistics. (Trend analysis),Asset Register (Access database),Co-ordination of administration of Remedies (change control) and DTE's (Equipment purchases),Ensure systems security,Office hardware and infrastructure automation,Disaster recovery,Co-ordination of programmed system modifications and additions,Project management for Y2KAudits (systems, processes and assets),Understand impact of production support,Change control, vendor relationship.Reason for Leaving:Looking for a more challenging position; Supplying a Specialised Termite control service to the turf industry, Offering a specialised service to all golf courses in South Africa,Marketing, selling and promoting of new products on the market to the industry,Registration trials of new products for the registrar,Developing and maintaining relationships with golf courses in Gauteng,Holder of a turf and recreational pest control licence.Reason for Leaving:This was a seasonal Business. Show less

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  Deloitte

  Feb 2001 - Jun 2006

  Senior Business Analyst
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  Atio Corporation

  Jun 2006 - Jun 2007

  Account Manager

  Job Description:New Business Development Responsible for individual sales targetDeveloped and documented an account plans for all strategic clientsSell products according to the business plan for the monthCreated user requirement specification Identify customers requirements as per customer requestIdentify a system based on a clients requirements Produce the documentation for the client after needs analysisIdentify the correct systems as per customer requirementsCustomised client requirementCustomised the system according to the user requirements / specification Managed projectsMake sure that projects are delivered according to the project charter, on time, on budget Show less

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  Dimension Data (Network Solution)

  Jun 2007 - Aug 2008

  Account Manager

  Job Description:Identifying new market opportunities by selling and integrating a range of networking solutions into new clients (including, LAN, WAN, Wireless ect)New Business Development Responsible for individual sales target (5 million Gross profit)Manage sales performance, pipeline development and forecastingStrong sales experience in articulating and selling of solutions which include complex products and superior service delivery in line with Dimension Data - defined solutions sets (Networking)Developed new client relationships and assisted in growing the market share.Develop and manage client account plans (Macsteel, Deloitte, Tiger Brands, UTI, IHD, TsogoSun, Citibank, Super Group, Adcock Ingram, American Express, Sappi )Engaged appropriate resources at all levels within Dimension Data and with external partners and suppliers as necessaryUp-to-date with product knowledge and trends in IT industry and general business. Show less

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  Dimension Data

  Jun 2007 - Aug 2008

  Account manager

  Identifying new market opportunities by selling and integrating a range of networking solutions into new clients (including, LAN, WAN, Wireless ect) New Business Development  Responsible for individual sales target (5 million Gross profit) Manage sales performance, pipeline development and forecasting Strong sales experience in articulating and selling of solutions which include complex products and superior service delivery in line with Dimension Data – defined solutions sets (Networking) Developed new client relationships and assisted in growing the market share. Develop and manage client account plans (Macsteel, Deloitte, Tiger Brands, UTI, IHD, TsogoSun, Citibank, Super Group, Adcock Ingram, American Express, Sappi ) Engaged appropriate resources at all levels within Dimension Data and with external partners and suppliers as necessary Up-to-date with product knowledge and trends in IT industry and general business. Show less

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  Deloitte

  Sept 2008 - Mar 2012

  Senior Business Analyst
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  LRMG

  Mar 2011 - May 2011

  Sales Executive

  Learning Management Solutions

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  Sasol

  Mar 2012 - Jul 2013

  Snr Business Analyst

   Manage projects related to the specific solution being supported within a BU Keep BU stakeholders informed regarding project progress; conversely keep IM management aware of user issues and potential problems or resolve conflicts Work closely with the Service Management Specialist to monitor and report on IT service delivery in their particular area and follow the necessary process in dealing with any IT service delivery issues that cannot be resolved within the existing SLA's Involved in and monitor the appropriate solution design requirements and implementation in the BU Assess near-term needs of the business to establish IM priorities, consult with technical subject matter experts to develop alternative technical solutions, advise on options, risks, costs versus benefits, and impact on other business processes and system priorities Participate in all phases of the system development/ configuration life-cycle (varying degrees of involvement) when deploying systems in the BU that he/she is assigned to, working with the OM Architect to ensure that the functional and non-functional requirements of the business is catered for Assist the BU IM and the Service Management Specialist to respond to user requests /problems / concerns that fall outside the existing SLA with the ESP's Provide process knowledge to the Business processes, and be able to identify options and provide expert knowledge in terms of Business Processes and Business Process re-engineering / optimization Seek ways in which to apply technology to the BU's business processes by researching and providing information on technical trends Must Identify opportunities for improvement within the BU Show less

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  Standard Bank Group

  Aug 2014 - Oct 2017

  AchievementsAugust 2014Automate RTGS in Zambia from nBOL to Bankmaster via Payex. Swift MT103 Montran integrationChange Document for Credit Card integration into Base 2000, Phase 1 and Phase 2o Enhancement to Internet Banking Africa, Credit Card integrationo Signoff of test caseso Facilitate Architecture design of Phase 1 and phase 2 Nigeria V1 to V2 Ebanking retrofito Business Requirement s document to signoff Nigeria SMEo Nigeria Scope Documento BA plan Document PAN Africa SME Projecto This project is a new solution for SME in Africa. First country to deploy is to be Uganda July 2014o Finacle SME ebanking would be a new SME tier 1 and Tier 2 solution to replace NBOLo In Country Workshop for SME Pan Africa (Completed)o Detail Requirements workshop completedo As is Business requirements document completedo To be DRG document completedo Currently completing Functional specification document.o Project Cancelled Bank world upgradeo Scope Document complete SME bulk Uploado Business Feasibility stage Show less

  • Snr Business Analysis PBBIT Africa Ebanking

    Aug 2013 - Oct 2017

  • Enterprise Analyst

    Aug 2014 - Sept 2017
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  Ascent Consultants

  Nov 2017 - Dec 2017

  Senior Business Analyst

  ABSA Pangea ProjectQuality Assurance of User Stories and Acceptance criteria for Development team and SIT testers on the Pangea project (Pangea is a standalone Workflow solution for the Trade Finance products for ROA) within Barclays/ABSA ROA (CIB) for the following; Inward Bank Guarantees, Outward Bank Guarantees, Letters of Credit and Onboarding

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  TestWorx

  Jan 2018 - Jan 2019

  Contracted to ABSA CIB Payments Change Team

  • Specialist Consultant

    Dec 2018 - Jan 2019

  • Senior Business Analyst @ ABSA

    Jan 2018 - Dec 2018
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  NET People

  Jan 2019 - Aug 2019

  Co-Founder

  Independent Consultant working closely with my Clients to offer best of the best solutions

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  Tarsus Distribution

  Feb 2019 - Jun 2019

  Project Manager and Senior BA

  Requested to project Manage and assist with Business Analysis for the Tarsus Distribution Pricing project.Assignment ends, end June 2019

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  Xpert Decision Systems (XDS) Pty Ltd

  Aug 2019 - Feb 2022

  Product Manager of Authentication, RIDV-IDV and bank statements within XDS Consumer Consultant

  • Senior Product Manager

    Sept 2021 - Feb 2022

  • Senior Project Manager

    Aug 2020 - Sept 2021

  • Principal Consultant

    Aug 2019 - Aug 2020
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  Red Ivory Technologies

  Feb 2022 - Dec 2022

  Business Professional

  Primary activity is to develop new products for a variety of customers in the Telecommunications and Financial Services Industry. Projects have included mobile financial services, Regtech to infrastructure based products for Mobile Operators. These projects typically require new business models, go to market approaches, target market identification, prototyping, managing the product through its life cycle and "sun setting" products. The array of projects have normally resulted in the design and implementation of new processes and procedures into the various functions within the business, with a view to adhering to sound governance practices. Show less

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  PRP Solutions (Pty) Ltd

  Nov 2022 - now

  • Senior Project Manager

    Dec 2022 - now

  • Project Manager Scrum Master

    Nov 2022 - now