Melanie Scott, CPC, CRHC, CMPM, CPPM, CMPE

Experience

• 

  Western Montana Clinic

  Jan 2000 - Jan 2003

  Reimbursement Specialist

  Coding outpatient surgical procedures, consultations and hospital admissions for multi-specialty clinic

• 

  Five Valleys Urology

  Nov 2003 - Feb 2015

  Business Office Manager

  I am responsible for directing and coordinating the overall functions of the Business Office to ensure maximization of cash flow while improving patient, physician and other customer relations. Among my main functions: • Plan and direct registration, patient insurance, billing and collections and data processing to ensure accurate patient billing and efficient account collection. • Manage the Business Office including annual planning and develops monthly status reports.• Review current status of patient accounts to identify and resolve billing and processing problems in a timely manner. • Establish and implement a system for the collection of delinquent accounts ensuring third-party payers are contacted.• Establish and recommend credit and collection policies. Makes recommendations for improvement.• Solve difficult payment and associated business office problems. Audits problem accounts.• Maintain contacts with medical records and other departments to obtain and analyze additional patient information to document and process billings.• Develop and implement new procedures to improve the quality and quantity of work processed; ensure policies are communicated and administered consistently.• Develop and oversee business systems and works with information technology to ensuretimely and accurate implementation.• Assist in developing, implementing and administering annual capital budget and initiate corrective action to significant variances.• Supervise, train, orients and evaluate performance over assigned personnel. Recommend merit increases, promotions, disciplinary actions.• Maintain knowledge of and comply with established policies and procedures including government, insurance and third-party payer regulations. Show less

• 

  Lifelong Learning Center, Missoula

  Jan 2006 - Jan 2013

  Instuctor

  Instructor for basic medical billing

• 

  The Arthritis And Osteoporosis Center

  Apr 2015 - Aug 2018

  Independent rheumatology/endocrinology practice with 3 MD's, 1 FNP, 14 chair infusion suite and an in-house imaging department including extremity MRI and DEXA Supervisor for Business Office, Reception and Medical Records with a focus on Rheumatology and Endocrinology coding and billing.

  • Practice Manager

    Sept 2016 - Aug 2018

  • Business Office Supervisor

    Apr 2015 - Sept 2016
• 

  NATIONAL ORGANIZATION OF RHEUMATOLOGY MANAGERS

  Sept 2017 - Jul 2019

  Treasurer/Board Member
• 

  SCL Health

  Jul 2018 - Sept 2018

  Clinic Manager
• 

  Melanie Scott Medical Billing, Coding and Management Consulting

  Sept 2018 - now

  Consultant

  With my over 25 year experience in the healthcare field, from reception, collection, billing, coding, business office management and practice management I have a lot to offer any medical practice that needs help looking at their revenue cycle and bringing their AR down. I am an AAPC Certified Coder, Certified Rheumatology Coder and Certified Physician Practice Manager and love to work with individuals as well as groups.

• 

  Rheumatology Services Medical Group

  Oct 2018 - Feb 2019

  Billing Manager
• 

  PURE Infusion Suites, LLC

  Mar 2019 - Jul 2019

  Clinic Manager
• 

  Five Valleys Urology

  Jul 2019 - now

  Director Of Operations