Juned Khan

Experience

• 

  Prognosys e Services

  May 2007 - Oct 2007

  Management Trainee

  Project on finding level of IT Deployment on SME'S

• 

  Hindustan Unilever Ltd

  Jan 2008 - Apr 2010

  OTJ Trainer

  Taking care of the Northern Region Ponds & Lakme Product/Sales training,Skin & Color Training,New launches, Regime selling in skin care & color cosmetic, Counter Audit’s, Grooming standards, Customer service.•Training on basic branding like Plano Gram, Tent Card Visibilities and Display hardware.•Making Training Calendar as per the schedule.•Handling trainings sessions at monthly meetings.•Developing Training Modules.•Assessing the needs of In House & Out House training.• Giving guidelines to the trainers of NORTH (PUNJAB, UP, RAJASTHAN & DELHI) regarding training reports & data. • Conducting evaluation test for the new joinees & the existing staff.• Visiting counters making surprize audits & checking product knowledge, customer handling, grooming standards.• Recruitment of candidates & finalizing their working area in concern with the KACE.• Working in close coordination with Regional KAE/TSO/TME and assessing training needs in their region.• Imparting soft skills/sales training to the BA channel regarding efficient customer service.• Making & analyzing monthly reports of competition brand regarding offers in the market.• Training to the promoters of “Candid Marketing Services” for special activation of brand & training at AGESIS call centre to the Ponds CCE Team. عرض أقل

• 

  Surya Healthcare Limited

  Apr 2010 - Feb 2013

  Asst Manager Training

  Taking care of the Northern Region : Retail Process & Software Training, Product/Sales training, Effective Customer service & Grooming with Behavioral skill Training, GD Sessions.•Handling the entire training team.• Special focus on trainings like Soft skills, FAB-ing of products, Loyalty programmes, VM, display/stacking of merchandise/signage to Font-end people for efficient customer service.• Product training on different creams, face, hair, body products, baby food, perfumes & deodorants, health equipments & supplements, Pvt Labels.•Assessing the needs of In House & Out House training.•Making TNI/TNA as per the training needs.• Making Training Calendar for the month.• Handholding of new joinees for their maximum productivity.• Arranging External Vendor Training for the Front End Employee’s.• Making reports like Trainer’s Load chart & Trainer’s man days working.•Conducting CRT Sessions & OJT Sessions.•Developing new Training Modules & Upgradation of existing one at regular interval.• Conducting evaluation test for the new joinees & the existing staff.• Conducting regular evaluation with the ops team for filling in the gaps & loop holes in training.• Visiting stores making surprize audits checking process,system knowledge & analyzing customer service, grooming standards of staff.• Working in close coordination with Manager Operations/Cluster Incharges/Store Incharges and assessing training needs in their areas.• Maintaining MIS for Trained Manpower v/s Untrained. عرض أقل

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  VRS Foods Limited

  Feb 2013 - Feb 2016

  Deputy Manager Training
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  Landmark Group

  Mar 2016 - now

  • Assistant Manager Training Development - Max and Babyshop

    Jun 2019 - now

  • Assistant Manager Training Development - Corporate L&D

    Nov 2017 - Jun 2019

  • Assistant Manager Training Development-Babyshop

    Jun 2017 - Nov 2017

  • Trainer- Babyshop

    Mar 2016 - Jun 2017