William Gilstrap

Experience

• 

  Brookshire Grocery Company

  May 1988 - Dec 1993

  Grocery Manager

  Supervised daily operation of store. Ensured organizational policy and procedures were followed. Analyzed vendor pricing and performed ordering of stock. Performed open/closing procedures. Implemented best practices to increase sales and profitability.

• 

  U.S. Army

  Dec 1993 - Dec 2018

  Platoon Sergeant

  Worked in various supervisory positions to include department supervisor, maintenance/fleet manager, trainer an instructor/writer. Developed and implemented training plans, managed work schedules, developed maintenance service plans and facilitated team building events. Supervised, mentored and maintained accountability of teams of up to 40 personnel

• 

  Camping World

  Oct 2018 - Jul 2020

  Recreation Vehicle Service Technician

  Diagnosed, inspected, repaired, and overhauled Class A, Class B, Class C vehicles and travel trailers. Maintained gas, electrical, hydraulic, plumbing, and chassis/towing systems. Performed estimates of repair for insurance claims. Recognized as location Service Employee of the Year 2019.

• 

  Van City RV

  Jul 2020 - Feb 2022

  Recreational Vehicle Technician

  Diagnosed, inspected, repaired, and overhauled Recreational Vehicles with an emphasis on Class B vans and travel trailers. Maintained gas, electrical, hydraulic, plumbing, and chassis/towing systems. Conducted warranty repairs and performed estimates of repair for insurance claims.

• 

  Provalus

  Oct 2023 - now

  • Service Desk Team Lead

    Oct 2023 - now

  • Tech Foundry Analyst

    Oct 2023 - Nov 2023