Lucia Ngan

Experience

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  Asia Direct Trading Ltd. (Part of Li & Fung Group)

  Aug 2001 - Dec 2001

  Merchandiser

  Direct report to a Merchandising V.P.Communicate with US office in daily basis. Project status update to overseas sales office in Asia Pacific & Europe. Products include: kitchen products & home decoration items. Products export to South America and US.

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  Li & Fung Limited

  Jan 2002 - Jul 2002

  Merchandiser

  Direct report to the Department Manager in Hong Kong office.Manage and co-ordinate with US buyers and designers in daily basis. Deliver products from artwroks, product development, packaging development till ex-factory management. Focus on one of the top premium Home Decoration chain store in U.S. Products include stainless steel vase, photo frame, wood products, silverware......etc. Customer name: Restoration Hardware https://www.restorationhardware.com/

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  Watermark Asia Ltd. http://wmkproducts.com/

  Aug 2002 - Sept 2004

  Senior Merchandiser

  Direct report to the Operation Director.Daily communicate with UK, Germany, US and HK Sales team for product developments. Develop conceptual amenity kit for worldwide airlines. Duty included product developments, costs negotiation, factory audit arranagement, logistice mode management, arrange China trip Europe customers......etc. Products include: bags for airline first class to children kit pack, toys, baby item, gifts for VIP, stationaries, skin care products, sanitary items......etc. Customers include: SAS airline, Saudi Arabic airline, Virgin Atlantic, Vietnam Airline, Turkish Airlines......etc. Show less

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  OSM Group AB

  Sept 2004 - Mar 2013

  Category Manager

  I was a Merchandiser while joined OSM Group in 2004 and being Sourcing and Production Manager for 3 years, Global Project Manager for 1 year, Category Manager for 2 years. Direct report to Sales Director in Sweden office since 2011. Ex-supervisors all over the world included Beijing, Korea, Sweden and America. Manage and co-ordinate in between Design team, Operation team, Fulfillment and Logistic team for entire projects. Focus on expectation alignment among different departments and deliver the projects on time. Manage clients and Sales tam inquiry in daily basis.Managed a team in Hong Kong and China office with 7 peoples, mainly worked on sourcing, operating and order management in 2011. Manage samples development, cost negotiation, project lead time, communication with overseas sales team & customers......etc. Products include: Point-of-sales products for the show case & display products in retails store, promotional items for mobile phone & computer electronic industry, web-shop development for customer promotional worldwide campaign. Market visit: Japan, Korea, South Africa and SwedenProducts export to Korea, Singapore, Europe, Russia, US, Japan, South Africa......etc. Customers include: HP, Samsung, LG, Canon, Nokia......etc. Show less

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  DICOTA

  Mar 2013 - Jun 2016

  Inbound Product Marketing Manager

  I organize product photo shooting with designer and photograhper. Arrange catalogue design layout and execute project in target timeline.Direct report to Swiss office - Global Marketing Manager. Organize product data with relevant department. Arrange product launch in every quarter. Align packaging design with product management team and designers. Company internal newsletter creation and distribution.

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  VOID Watches LTD

  Jan 2017 - Apr 2020

  Office Manager

  VOID Watches is a Swedish design company based in Hong Kong. I mainly focus on operation, administration and sourcing in overall aspects.I operated e-commerce orders, logistic management, customer service and overview the logistic with worldwide logistic hubs.

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  BeCandle

  Oct 2020 - now

  Operations Manager

  Manage production plan and order fulfillment. Enhance the operation from project kickoff to production. Quality control and supplier management. Develop the production and quality control. Manage logistics for overseas shipments and inbound wholesale orders. Set up SOP between different divisions. New system implementation and executions. Stock management both for shops and raw material.