
Akalanka Udawaththa
Assistant Operations Manager

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About me
Hospitality Professional
Education

British counsil srilanka
-English Language and Literature, General A+
GCE Advanced Level (A/L) – Mathematics Stream
-completed

GCE Ordinary Level (O/L)
-completed

Pearson College London
2017 - 2019Higher National Diploma btec level 5 Information TechnologyComputing and Systems Development (QCF)Esoft Metro Campus – Pearson UK Accreditedofqual regulatedCompleted: 2019

Swiss School of Management
2025 - 2026Master of Business Administration - MBASSM – Swiss School of Management- Switzerland Expected Completion: 2026

OTHM
2024 - 2025Postgraduate Degree Tourism and Hospitality managementCompletedOTHM Level 7 (RQF Level 7 – Master’s Level Equivalent)Ofqual Regulated – United Kingdom

ESOFT Metro Campus
-Higher National Diploma Information Technology
Experience

Lakrasa pubs & Restaurants
Jan 2020 - Feb 2022Assistant Operations Manager
The Bollywood Bronx
Jan 2022 - Jan 2023Bar Supervisor• Led daily bar operations in a high-end Indian fusion fine dining restaurant, known for creative mixology and vibrant ambiance.• Supervised a team of bartenders and bar backs, ensuring smooth service and exceptional guest experiences.• Developed and implemented signature cocktail menus aligning with the restaurant's modern Indian concept.• Managed stock control, supplier ordering, and inventory reporting to maintain cost-effective bar performance.• Ensured strict compliance with hygiene standards, HACCP protocols, and licensing regulations.• Delivered staff training on service excellence, product knowledge, and up-selling techniques.• Supported management in coordinating VIP events, themed nights, and promotional campaigns.• Maintained strong collaboration with kitchen and floor staff to ensure seamless service flow. Show less

Dubai Golf, Yas Links Golf Club
Jan 2023 - nowSenior Bartender• Currently fulfilling Bar Manager-level responsibilities, supervising bar operations across multiple luxury venues within Dubai Golf’s hospitality division.• Home club based at Hickory’s Sports Bar and Crafty Fox GastroPub at Yas Links Abu Dhabi.• Provide operational support & oversee across various premium outlets as needed, ensuring consistency in service standards and leadership coverage, including: • Yas Acres Golf & Country Club: Roots Restaurant & Bar, Grill House (Steakhouse), Black Room (Cigar Lounge), Pool Bar • Saadiyat Beach Golf Club: Hawksbill Restaurant, Dolphin Bar• Lead daily bar operations, including team leadership, shift supervision, stock control, and maintaining high service standards.• Manage bar setups, staffing, and cash operations for VIP and large-scale events.• Actively involved in delivering high-volume service during prestigious events, including: • DP World Tour Championship – Rolex Series (2023 & 2024) – Jumeirah Golf Estates • Dubai Desert Classic 2024 – Emirates Golf Club • HSBC World Championship – Rolex Series 2024 – Yas Links Golf Club •Casa Ferrari – Abu Dhabi F1 Weekend (2023 & 2024) – Yas Links Golf Club• Expert in handling cash bars, guest flow, and premium beverage service for thousands of attendees.• Proficient with POS systems, stock tracking software, and AI tools to streamline efficiency and reduce wastage.• Drive cocktail development, promotional strategies, and increased beverage sales across outlets.• Ensure strict compliance with health & safety regulations, HACCP standards, and Dubai Municipality guidelines.• Proven success in managing and motivating diverse, multicultural teams in high-pressure hospitality environments. Show less
Licenses & Certifications

Computing and system development
Pearson
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