Akalanka Udawaththa

Akalanka Udawaththa

Assistant Operations Manager

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location of Akalanka UdawaththaDubai, United Arab Emirates

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  • Timeline

  • About me

    Hospitality Professional

  • Education

    • British counsil srilanka

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      English Language and Literature, General A+
    • GCE Advanced Level (A/L) – Mathematics Stream

      -

      completed

    • GCE Ordinary Level (O/L)

      -

      completed

    • Pearson College London

      2017 - 2019
      Higher National Diploma btec level 5 Information Technology

      Computing and Systems Development (QCF)Esoft Metro Campus – Pearson UK Accreditedofqual regulatedCompleted: 2019

    • Swiss School of Management

      2025 - 2026
      Master of Business Administration - MBA

      SSM – Swiss School of Management- Switzerland Expected Completion: 2026

    • OTHM

      2024 - 2025
      Postgraduate Degree Tourism and Hospitality management

      CompletedOTHM Level 7 (RQF Level 7 – Master’s Level Equivalent)Ofqual Regulated – United Kingdom

    • ESOFT Metro Campus

      -
      Higher National Diploma Information Technology
  • Experience

    • Lakrasa pubs & Restaurants

      Jan 2020 - Feb 2022
      Assistant Operations Manager
    • The Bollywood Bronx

      Jan 2022 - Jan 2023
      Bar Supervisor

      • Led daily bar operations in a high-end Indian fusion fine dining restaurant, known for creative mixology and vibrant ambiance.• Supervised a team of bartenders and bar backs, ensuring smooth service and exceptional guest experiences.• Developed and implemented signature cocktail menus aligning with the restaurant's modern Indian concept.• Managed stock control, supplier ordering, and inventory reporting to maintain cost-effective bar performance.• Ensured strict compliance with hygiene standards, HACCP protocols, and licensing regulations.• Delivered staff training on service excellence, product knowledge, and up-selling techniques.• Supported management in coordinating VIP events, themed nights, and promotional campaigns.• Maintained strong collaboration with kitchen and floor staff to ensure seamless service flow. Show less

    • Dubai Golf, Yas Links Golf Club

      Jan 2023 - now
      Senior Bartender

      • Currently fulfilling Bar Manager-level responsibilities, supervising bar operations across multiple luxury venues within Dubai Golf’s hospitality division.• Home club based at Hickory’s Sports Bar and Crafty Fox GastroPub at Yas Links Abu Dhabi.• Provide operational support & oversee across various premium outlets as needed, ensuring consistency in service standards and leadership coverage, including: • Yas Acres Golf & Country Club: Roots Restaurant & Bar, Grill House (Steakhouse), Black Room (Cigar Lounge), Pool Bar • Saadiyat Beach Golf Club: Hawksbill Restaurant, Dolphin Bar• Lead daily bar operations, including team leadership, shift supervision, stock control, and maintaining high service standards.• Manage bar setups, staffing, and cash operations for VIP and large-scale events.• Actively involved in delivering high-volume service during prestigious events, including: • DP World Tour Championship – Rolex Series (2023 & 2024) – Jumeirah Golf Estates • Dubai Desert Classic 2024 – Emirates Golf Club • HSBC World Championship – Rolex Series 2024 – Yas Links Golf Club •Casa Ferrari – Abu Dhabi F1 Weekend (2023 & 2024) – Yas Links Golf Club• Expert in handling cash bars, guest flow, and premium beverage service for thousands of attendees.• Proficient with POS systems, stock tracking software, and AI tools to streamline efficiency and reduce wastage.• Drive cocktail development, promotional strategies, and increased beverage sales across outlets.• Ensure strict compliance with health & safety regulations, HACCP standards, and Dubai Municipality guidelines.• Proven success in managing and motivating diverse, multicultural teams in high-pressure hospitality environments. Show less

  • Licenses & Certifications

    • Computing and system development

      Pearson