Nikolas Adair

Experience

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  Sitel, Inc

  Jun 1995 - Jan 1997

  Support Technician

  Developed staff training facility, increasing staff retention 20% Standardized training documentation to improve efficiency

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  University of Wisconsin-Madison

  May 1997 - Mar 1999

  Support Technician

  Provided IT support for all university departments and populations Developed and refined staff training methods, reducing response times Built tools to make staff more productive

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  University of Wisconsin-Madison School of Business

  Mar 1998 - Jul 2019

  Database Administrator

  Design, build and maintain database systems and database-driven web sites to efficiently manage and automate business processes.Planned and implemented a major ecommerce system, including development and developer management, vendor selection and more. This project led to a 15% improvement in course enrollments for the organization.Develop IT strategy and implementation plans. Assist with budget planning, marketing system planning, project planning and management.

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  UW-Madison Housing

  Nov 2013 - Jan 2014

  Web Developer

  Design and build customer-facing and internal data-driven websites using PHP and MySQL. Architect, build and maintain DevOps infrastructure using Apache, Linux, Vagrant and Puppet.

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  Greenleaf Media

  Jul 2019 - Apr 2020

  Senior Software Developer

  I build amazing web sites for all kinds of organizations, using all kinds of technologies. Most of the time I'm using PHP-based systems like Drupal and Joomla, or frameworks like Laravel.

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  UW School of Medicine and Public Health

  Apr 2020 - Apr 2023

  Information Processing Consultant

  This job involves designing, building, and maintaining web sites and applications for department-wide users, including both legacy sites and new sites. The position also involves migrating legacy Drupal sites to new Wordpress sites with added functionality, working with accounting staff to develop and improve web-based data management systems, and building custom experiments for research faculty using a variety of environments such as Python, PHP, and C#. In addition, the job involves managing department file, domain, and web servers on a variety of hosting platforms and environments, providing technical support for various platforms (including Windows, MacOS, and Linux), implementing a hardware inventory system, recommending and purchasing hardware and software for faculty, research projects, and staff, managing Active Directory domain environment (including DNS and DHCP systems), and working with department faculty to better utilize existing campus infrastructure such as Research Drive. Show less

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  University of Wisconsin Biotechnology Center

  Apr 2023 - now

  IT Manager

  This job involves developing, planning, and directing staff implementation of information technology, evaluating the existing strategy, and making recommendations to information technology leadership for program enhancement. The position also involves identifying, proposing, and implementing new or revised information technology operational policies and procedures, serving as the subject matter expert to unit leadership regarding information technology operations and functions, and exercising supervisory authority over at least 2 full-time employees.This job also involves identifying, troubleshooting, researching, and resolving issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality, compatibility, and functionality according to policies, procedures, and regulations. The position also involves designing, installing, configuring, testing, and maintaining strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives. In addition, the job requires planning and coordinating system logistics, workflows, upgrades, and system security and affiliated procedures, documenting and disseminating deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures, and installing firewalls, host and client access mechanisms, permissions, and user accounts. The role also involves serving as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors and identifying strategic technological and architectural needs and making recommendations for improvement. Show less