Melis Dizen

Experience

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  Aviva Life Insurance

  Jun 2006 - Jul 2006

  Sales & Marketing Internship

  * Selling Private Pension Products by the help of the sales team.* Doing the operational part of the documents* Controlling about the payments* Learning how to sell a product who didn't know anything about the product

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  Aviva Sigorta A.S

  Aug 2006 - Sept 2006

  Operation Intern

  * Classifying the policies in an alphebetic order* Managing no- claimed report which is related to the policies* Preparing some documents in word and Excel format

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  MAPFRE GENEL SIGORTA

  Jul 2008 - May 2009

  Underwriter Specialist

  • Working as an underwriting specialist.• By the help of our company’s agencies, my main aim is to take the job, and price the policy and fix the policies conditions.• Dealing with the price by the help of our agency’s employee to do the policy of our company• Identifying monthly reports• Preparing some documents in word and Excel formats

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  DHL Supply Chain

  Feb 2011 - May 2014

  British American Tobacco LLP Supply Chain Operations• I worked in the export team of DHL Supply Chain which provides logistics & foreign trade services on behalf of British American Tobacco.• Export operations of Air, Sea, Land shipments. (Tenders are arranged by BAT UK).• Export shipments(spot shipments)• Tracking the vechicles as if they arrived from ports to DHL warehouse to factory and reverse of it done as export.• Checking the invoices charged by forwarders, controlling the invoices approval process from managers, and also conducting exporting of trial samples. Show less

  • Export Planner

    Feb 2012 - May 2014

  • Transportation Specialist

    Feb 2011 - Jan 2012
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  Arkas Holding - Arfor Transport Services S.A.

  May 2014 - Dec 2014

  Customer Representative - Import Operation Specialist

  • Working as a Customer Representative of our Key Accounts: LC WAIKIKI.considering their huge volumised shipments.• Responsible from all import operations like sea & sea+air shipments of LC WAIKIKI. Replying customers all requests about any issue which is related to our import process & informing about the import process revisions which we receive from our agencies.• Arkas Logistics always has a connection with the 3rd parties like agencies at all ports all over the world. Those agencies has offices & warehouses at the related ports. Their main aim is to finish stuffing of the correct orders into the containers considering our instructions which should be parallel with our customer’s requests. • My position is to be the bridge between customers & shippers by the help of our agencies at ports. I have to give the best service to our customer. Receiving system approval of the cargo details(order no, style name, qty, ….etc.) from consignee & sharing with our agencies at Bangladesh, China, Egypt, India, Cambodia, Korea. • Agencies has to contact with shippers. Considering shipper’s bookings sometimes QTY differences occurs. But those kinds of issues or any other documentational problem I have to get confirmation from consignee. • Planning the cargo to ship as FCL(Full container) or LCL shipment(Partial) via Sea or Sea+Air shipment with getting confirmation from our customer LC WAIKIKI to proceed with the selected carrier’s vessel option Selecting the lowest freighted vessel option with the best ETD(Estimated Departure), ETA(Estimated Arrival) & T/T(Transit Time).• If our agency couldn’t find space from the selected vessel, I am contacting with the selected carrier’s Turkey Office to release space at the selected vessel. Show less

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  Arkas Lojistik

  Jan 2015 - Jan 2017

  Customer Representative - Import Operation Specialist

  • Company name revised as ARKAS LOGISTICS S.A. i/o Arfor Transport Services S.A.• In the meantime, Defacto & Koton added as a Key account which I responsible from their Import Operations.

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  KOTON MAGAZACILIK TEKSTIL SAN. VE TIC. A.Ş.

  Jan 2017 - Oct 2020

  International Logistics Specialist

  • Responsible from all operational issues occured at import shipments & cross shipments(Direct Shipments to Dubai & Russia) • KOTON wants to grow up in Russia market. So it is too important to ship the cargoes to Russia & to distribute in stores on time to support Russia market. • Always get in touch with merchandising team to ship the goods at the specific time considering the approved inv. & packing lists.• At the same time; get in touch with shippers(suppliers) to instruct them about selected forwarder details considering the route, getting the correct/updated inv. & packing lists from them . • Approval of the shipment is done from EBA(used at my 1st year but the system is revised as VSRM).• Follow up the shipments whether shipper H/O their cargoes to forwarder on time without any delay or not.• After shipper H/O the cargo & if their cargoes PASSED from inspection process at POL; giving information to suppliers about payment issues.• Managing 3rd parties that we get service from; to improve our operational process. Checking their reports & providing the correct informations of our shipments. • Staying loyal to the forwarder list determined by the COE team; providing spot freights from forrwarders for sea/air/truck shipments & deciding which offer is the best considering T/T, low freight option & high service quality.• Planning the cargo to ship as FCL(Full container) or LCL shipment(Partial) via Sea or Sea+Air shipment. Consolidation & container efficiency is our base. Giving confirmation to forwarders for the hand overed cargoes to be shipped on the selected vessel options considering container efficiency.• Following updated ETD & ETA details of our shipments checking from both forwarders’ CFS reports & line’s tracking websites. Informing receivers about those details before arrival. Show less

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  Levi Strauss & Co.

  Mar 2021 - now

  Logistics & Trade Analyst

  • Working under Inbound Logistics & Trade Compliance teams.• Responsible from all operational issues occured at import shipments(sea,air,truck) & export shipments.• Levi’s Turkey is a growing up market in global. So it is so important to clear the cargoes on time into TR. • Following updated ETD & ETA details of our shipments checking from carriers’ reports & line’s tracking websites. If there are huge discrepancies then it is planned, chase for the reason of the delays with carriers with also informing Inbound Logistics team too. • Checking LSE In Transit Report(which is pulled from infornexus system) daily. • Chasing for missing PRE-ALERTs or missing doc.or updated doc. from 3PL, or carrier side.• Checking & updating our payment dates on Easer.• Requesting vendor payments from finance for Sea + Truck payments(Once in a week) & for air(daily) before arrivals.• Sharing bank transfers with vendors & giving information to them about payment issues after their cargoes are shipped. • Checking & chasing for missing arrival notice & D/O from carriers.• Pushing carriers if we have missing summary declaration approvals. • Checking “BL surrender report” for BD & PK shipments. If any HBLs which are not TELEX released yet, taking the related actions with pushing 3PL for HBLs to be surrendered before arrivals of the cargoes into TR.• Managing 3rd parties(3PL, Carriers & customs broker) to improve our operational process. • Checking invoices received from 3rd parties(customs broker fee’s, freight inv....etc.)• Opening & Closing the import & export files.• Issueing STO Export invoices• Missing PCS claiming process• Entering Delivery Dates to DC & Missing CC dates @ infornexus which is shown on LSE KPI Air &Sea&Rail+OTIF report.• Penalty tracking with full actions and communications. • ITKIB Green Status Registry• OKSB renewal of LS Istanbul• POA to EI renewal• Preparing Weekly Report for Trade Compliance Director which shows pending TR PO’s status. Show less