Experience

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  Arab bank

  Nov 2004 - Dec 2016

  Relationship Manager - Elite Banking* Building and deepening client relationship by identifying cross-sell & referral opportunities for credit card, residential lending, treasury management, FX, Cross-Border.* Manage a book of high net worth, active self-directed clients & serve as primary point of contact for all the clients trading & servicing needs.* Developing & mastering sales skills including profiling, overcoming objections.* Serving as the conduit for client questions to resolve complex issues.* Promotes customer service excellence, exceed expectations of customers.* Forming strong partnerships and contributing to overall team success and effectiveness.* Take a client-focused approach by being a reliable expert on the clients most complex trading and relationship needs & elevating to the status of a trusted counterpart, ultimately winning wallet share.* Strong risk management aptitude.* Managing client's portfolios and following up credit reports.* Follow up the overdue client payments within my portfolio.* Propose and prepare marketing plans.* Part of the promoting and selling team for Bank products :(Loans & Credit Cards) Bancassurance Services . Show less

  • Elite Relationship Manager

    Nov 2007 - Dec 2016

  • Customer Service Officer

    Nov 2004 - Nov 2007
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  Vitas jordan - financing a better world

  Jul 2017 - now

  Senior relationship manager

  Senior Relationship Manager " SME" at Vitas Jordan ..👍" Commercial holding company created by Global Communities "* Attracts as many potential customers as possible and Strengthens their Relationships with our company by providing the best possible services & identifying the types of loans that suit their Financing Needs.* Manage and enhance the Existing commercial client portfolios & establishing new relationships in compliance with pre-set Financial & non-Financial objectives and targets.* Build new borrowing relationships for small & medium Enterprises(SME)s , prepare the required credit & financial analysis under the company’s policies & procedures in order to enhance the company’s status quo market share. * Analyze financial statements, preparation of credit applications & post sanction monitoring through periodic account reviews.* Manage and study the clients existing loan portfolio to ensure the appropriate account plans establishment and recommend credit facilities in line with Vitas Jordan company credit policy so as to maximize the earnings on one hand, while containing risks to acceptable levels.* Analyze the client’s financial positions & makes sure that the size of the Facilities to be granted to the client commensurate with his income * Coordinate & manage client’s portfolio , and Conduct periodical client visits.* Provide consultations to customers regarding optimal financing solutions.* Strong risk management aptitude. Show less