Experience

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  University of wolverhampton

  Mar 2003 - Oct 2021

  Responsible for the operational delivery of the allocated work programmes for Research, Professional Doctorates, Transnational Education, Distance Learning and Accreditation Programmes. Contributing to the delivery of the University and Directorate Strategic and Operational Plans, and providing close support to the Head in developing and implementing team action plans and programmes. Providing effective and proactive management of direct line reports including: recruitment, selection, induction, appraisal and performance management and first line disciplinary issues.The role was to ensure that institutional and regulatory policies, procedures, regulations and deadlines were understood and consistently applied and to act as a source of advice on these in relation to the functions of the Department. I undertook a range of project management activities and duties required to deliver a portfolio of concurrent projects with multiple stakeholders ensuring high customer service standards were met and clearly defined, implemented and monitored across all areas of responsibility. Show less 1 Sep 14 – 23 Nov 14, 6 Jan 15 – 13 March 15, 23 July 16 - Nov 2016Supporting the faculty executive with the management information necessary for the efficient and effective management of the faculty highlighting trends and providing commentary/ recommendations. Developing and producing data, analysis and reports to monitor achievement against faculty strategic targets, informing strategy development. Providing advise to the Senior Management Team, and contributing to quality assurance and associated processes in conjunction with the University’s Quality Management and Planning Divisions to reflect agreed responsibilities. Delivering an excellent level of customer service and data integrity. Show less (RiMaCon and Treasure Water Secondment) The purpose of this role was to build on the Faculty’s successful industry engagement through knowledge transfer, business development and research contracts. Supporting the delivery of a significant partner based project with a key focus on industrial application of research. Providing assistance to the Project Manager and other staff to co-ordinate partnerships and create a climate of swift response on all income generating claims. Maintaining an accurate and accessible records of externally funded interactions associated with a Risk Management System designed for the construction Industry (EU funded). The main function was to provide administrative support, coordinating all activities from the partners who were based in Wolverhampton, Italy and the Czech Republic. Show less The purpose of this role was to support the work of the Head to ensure the Unit delivers high quality, efficient, effective and relevant administrative support. Delivering high quality customer service and providing leadership support for the Unit to ensure: all aspects of student administration are managed efficiently and effectively to meet the standards set by the Head of the Division; leading and overseeing the daily operations of the admissions team and managing the admissions service; targeting and converting applicants to enrolled students; leading the implementation of admissions processes to meet the University’s strategic objectives and annual targets; ensuring an excellent level of customer service is provided to all customers of the service and an ethos of excellent data integrity, quality and management is maintained in all aspects of the work of the Unit. Show less This was to provide effective management and advice services for the development and maintenance of international partnerships within the Faculty; predominantly Transnational Education (TNE). Developing new initiatives for new and existing overseas partners as project lead and key proposer in the validation process in conjunction with the relevant Associate Dean. Establishing innovative processes and systems in line with School policy and Registry/International Centre procedures. Managing a small team to ensure the faculty maintained consistency of approach and provided a high quality service to all partners. Ensuring the successful management of the whole student life cycle for international students taught in the UK (externally funded initiatives only) and staff and visitor international travel. Show less I was responsible for providing administrative support to the respective heads of department for Architecture and Design and Computer Science Department. I acted as the initial point of contact for communications and queries relating to each and was Supervisor to the Administrative Assistants within each department. I arranged all talks for welcome week including external trips for orientation week. I was accountable for processing and monitoring the credit card for all transactions related to international travel. Other duties include calendar management, meeting arrangements, meeting minutes, finance, local and overseas travel, accommodation and expenses, leave requests, organising and attending of events: enrolment and inductions of international students. Show less I provided a comprehensive confidential secretarial and administrative service to the Departmental Manager. I was the International contact for green form (externally funded) activity and devised and implemented effective administrative operating systems to supply information for the submission of reports to a variety of sources; aggregation of information and assisting with the preparation of reports. Other duties include calendar management, meeting arrangements, meeting minutes, finance, local and overseas travel, accommodation and expenses, leave requests, organising and attending of events: enrolment and inductions of international students. Show less This role was to provide a full confidential secretarial and administrative service to the Advanced Engineering Cluster Manager and initiatives. Duties included: calendar management, travel arrangements, meeting activities and attendance, dealing with enquiries, mail, filing and photocopying, research and assisting in the organising of events and attendance of exhibitions/conferences etc. Additional support in management absence: assessing clients’ business ideas and analysing their potential and support, advising on sources of finance and grants, helping existing small businesses with problems, referring clients to other sources of specialist advice if necessary, networking with the local business community and enterprise organisations monitoring clients’ progress, running workshops and seminars. Show less

  • Deputy Head, Student Transnational and Research

    Nov 2016 - Oct 2021

  • Data and Information Officer

    Jul 2016 - Oct 2021

  • Project Support Officer

    Feb 2014 - Jul 2016

  • Deputy Head of Admissions

    Nov 2014 - Mar 2015

  • International Development Manager

    Oct 2012 - Aug 2014

  • Department and Project Administrator

    Nov 2011 - Oct 2012

  • International Administration Assistant

    Aug 2008 - Nov 2011

  • Advanced Engineering Project Support Administrator

    Jul 2003 - Jul 2008

  • Innovation and External Funding Administrator

    Mar 2003 - Jul 2003
• 

  Leicester tigers

  Oct 2021 - Jun 2023

  • Personal Assistant To Chief Executive Officer

    Oct 2021 - Jun 2023

  • Assistant Company Secretary and Executive Assistant

    Oct 2021 - Jun 2023
• 

  Galliford try

  Sept 2023 - now

  Pa to directors

  Personal Assistant to the MD, supporting the Business Unit including Directors and their teams in a wide range of business-related activities. Duties include: pro-actively managing diary requirements, scheduling of appointments, meeting arrangements, agendas and travel. Arranging Board meetings and other meetings, including co-ordinating diaries, arranging venues and organising refreshments. Preparation of draft meeting papers and presentations. Taking meeting minutes and coordinating the follow up of all actions from Board and internal meetings. Organising a wide range of meetings and events at internal/external venues, liaising with internal/external contacts as appropriate. Ensuring all deadlines are met for key corporate activities. Undertaking a wide variety of administrative duties such as expense claims, mileage submissions, travel itineraries and accommodation and flight bookings. Dealing with a wide range of queries received from both internal and external stakeholders. Assisting in compiling professional standard presentation materials and documents in Microsoft Office, PowerPoint and Excel. Managing all incoming mail as appropriate and allocating items where possible. When appropriate, originating replies under own signature or prepare drafts/documentation for signature. Preparation and managing the provision of confidential and sensitive information to and from key stakeholders. Show less