
Timeline
About me
Creator of outstanding Customer Experience | Success Initiator | Leading through Engagement
Education
Southern connecticut state university
-Bachelor of arts - ba therapeutic recreation/recreational therapy
Experience
Sheridan woods
Apr 2014 - May 2015Therapeutic recreation assistant● Contributed to the culture of interaction by crafting and planning meaningful and goal-oriented group programming● Took thorough notes during group sessions to accurately track progress of participants and provide feedback and recommendations to medical staff
Yale new haven hospital
Jan 2016 - Oct 2020Recreational therapist● Positively affected culture and patient interaction through participation in morning rounds and department in-service events● Independently performed assessments on assigned patients to determine mental, physical, and emotional state● Thoughtfully developed specific and measurable goals for assigned patients which allowed the team to assess progress and address any recession● Executed therapeutic groups and documented sessions within EPIC ● Assigned to train and supervise student interns based on my skill set and experience● Assisted the Therapeutic Recreational Manager in planning events Show less
Holiday by atria
Jan 2021 - Jul 2024● Planned and implemented monthly calendar of activities that meet the needs of all residents while simultaneously being mindful of the monthly budget● Utilized creativity and event planning to assist marketing team with multiple events per month● Enhanced visibility of company and available programming by working with local hospice and medical groups● Participated in the interviewing process of Resident Experience Coordinator (REC) position candidates to ensure we are selecting the most qualified and engaged team members● Trained new REC, in-person and virtually via Microsoft Teams● Hosted monthly virtual REC meetings to discuss upcoming events and provide company and team updates Show less
General Manager
Aug 2023 - Jul 2024Community Sales Manager
Apr 2023 - Aug 2023Office Manager
Jul 2022 - Apr 2023REC Regional Coach
Jan 2021 - Jul 2022
Qsl management
Jul 2024 - nowGeneral manager
Licenses & Certifications
Certified therapeutic recreation specialist (ctrs)
National council for therapeutic recreation certificationMar 2016
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