Krista Wylan

Experience

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  Longwood Medical Area Child Care Center (LMACC)

  Aug 2004 - Dec 2004

  Day Care Assistant

  Assisted with care-giving duties while recording observations and conducting research for Human Growth and Development field project.

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  Horizons for Homeless Children

  Oct 2004 - Dec 2004

  Office Intern

  Helped with filing and keeping records of volunteers while learning the different aspects of the non-profit program.

• 

  Wheelock College

  Jan 2005 - Dec 2005

  Office Assistant

  • Performed administrative duties such as filing and preparing documents• Managed massive communication system for prospective students and clients• Made effective use of time management skills during employment

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  Project:HOMES

  May 2010 - Jul 2015

  Client Services Coordinator

  ● Guided clients through application process, created, maintained, organized, and closed files for each client● Accounting, serving as inventory liaison, balanced contractor invoices, and analyzed monthly budget● Recruited, interviewed, and trained an employee for an office manager role, resulting in a successful hire● Inspected homes that had been previously completed by the department, and if financially feasible, delegated contractors and formulated a budget in order to ensure project completion ● Maintained daily to weekly contact with Department of Social Services for six surrounding counties and the City of Richmond to coordinate efforts and maintain client safety Show less

• 

  Conservation Strategies, Inc.

  Jul 2015 - Jun 2016

  Sales Operations Coordinator

  ● Maintained all local and national accounts and inventory● Developed, managed, and dispatched all marketing materials● Managed and scheduled independent lead contractors to ensure work was completed for clients and that work was done accurately● Assist in brainstorming and implementing potential clients and products

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  Nationwide

  Aug 2016 - Dec 2021

  ● Investigates and verifies coverage and liability for non-injury claims in a timely manner using all tools available and maintains being a single point of contact throughout claims process● Contacts other parties involved to ensure all levels of communication are streamlined● Partners with and assigns Subrogation when appropriate● Assists with Property Catastrophe Team when needed● Assists others in department and team to maintain workflow and brainstorm ideas to improve claim handling Show less

  • Claims Adjuster

    Aug 2016 - Dec 2021

  • Associate Claims Specialist

    Aug 2016 - Dec 2016
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  Siemens

  Dec 2021 - now

  Service Coordinator