Md Manirul Islam (Shaikot)

Experience

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  BRAC IT

  Aug 2015 - Jul 2016

  Jr. Officer, System Monitoring at Data Center & Enterprise Systems

  Various System & Banking Application Monitoring at Data Center & Infrastructure Systems.Monitoring Data Center and DR related services.Monitoring network engineering performance and ensure system availability and reliability.Monitor system resource utilization, trending, and capacity planningATM Monitoring (transaction, all booth, cassette status, dispense, media card) & report generationData Center Infrastructure Monitoring with different monitoring tools.DC alarming system (heat, smoke, fire, water, dust, temperature, humidity) & notificationsSMS Banking (alert/push/pull) MonitoringUPS/cooling system MonitoringABS/ADC system MonitoringCBS Servers Performance Monitoring (Live Servers)CBS Servers Performance Monitoring (DR Servers)Alternative Distribution Channel (banking) Servers (DC and DRS) Performance MonitoringCBS and ADC/ABS Servers (Live Servers):- File system Monitoring- Error log monitoring- Service health monitoringCBS and ADC/ABS Servers (DR Servers):- Process monitoring- Database performance monitoringNotify / inform (through mail, sms, phone call) respective stakeholders & maintain notification escalation matrix. Show less

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  BRAC Bank PLC

  Aug 2016 - Aug 2022

  Officer , Data Center & Technology Operations

  Infosys Finacle 10x Core Banking EOD-BOD (Daily, Monthly, Quarterly, Half & Yearly).FT-Treasury EOD-BOD.Cost Center EOD-BOD.Silverlake Omnicard EOD-BOD.Cost Center Xrider , Spotlight,TPDLY & FirstTran Process run.Activities batch jobs, scheduled jobs run.Scripting at Toad for Oracle Requirements and Deployment Basis.Cards Payment Sattlement (VISA, MasterCard, JCB).Card Management System, Switch, e-Commerce & Merchants, ADC Systems Management like ATM, POS, CDM, Omni Channeletc.Ensure systems, DB, and CBS Service status monitoring, maintenances, backup & synchronization over cross-functional platforms and report servers.Network Management, Server/Storage/Environment Management, Hardware/device/Tool management, Cloud Computing & Virtualization.Monitor performance and ensure system availability and reliability at Data Center and SOC related services.Requesters/business/operations and develop/enhance/rectify the required/existing developmentsLiaise with vendors and other IT personnel for problem resolution. Show less

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  Woori Bank Bangladesh

  Aug 2022 - now

  Officer, IT Strategy Department

  🔹 Core Banking Support (CBS): Proficient in configuring role-based menu access, managing transaction access privileges, Swift BIC code registration, and report generation, adhering to Bangladesh Bank CBS control frameworks.🔹 Payment System Applications Maintenance: Experienced in supporting NIKASH-BEFTN, BACH, and RTGS systems, with expertise in application integration across Windows Host and Linux-based environments.🔹 MIS Applications Management: Skilled in maintaining and enhancing In-house applications like E-KYC, GO-AML, CIB, CTR, and LC-PRICE VERIFICATION SYSTEM, ensuring compliance with Bangladesh Bank requirements through report modifications and customization.🔹 Database and Server Management: Proficient in performing backups, maintenance tasks, and managing SQL databases and servers for data integrity and system availability.🔹 Deployment and Scripting: Capable of deploying scripts for User Acceptance Testing (UAT) and live production environments, ensuring seamless updates and enhancements.🔹 Technical Support for ADC Channel: Provides technical support for Card Transactions, internet banking, and mobile banking platforms, ensuring smooth operations and prompt issue resolution.🔹 IT Infrastructure Monitoring: Experienced in monitoring applications (Solarwind NMS), servers, and storage spaces to maintain optimal uptime and ensure continuous delivery of banking services.🔹 Reporting and Presentation Skills: Proficient in developing reports and presentations on technical topics, facilitating communication and knowledge sharing within the organization.🔹 ICT Security Compliance: Ensures compliance with all ICT security policies and guidelines set forth by Bangladesh Bank, maintaining data security standards and safeguarding sensitive information.🔹 Operations Management: Successfully manages day-to-day ICT-related operations, ensuring efficient workflows at Woori Bank Bangladesh's Country office. Show less