
Salah Hanashi
Programmer Analyst

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About me
Information Technology Operations Manager
Education

Acadia University
1990 - 1993Bachelor of Applied Science - BASc Computer Sience B+
Dalhousie University
1994 - 1996Master of Computer Science Modeling, Virtual Environments and Simulation AActivities and Societies: Published thesis titled "Systems Level fault diagnosis in distributed parallel virtual machines"
Experience

Bank of Canada
Jun 1993 - Jul 1993Programmer AnalystAssigned to application s support for unclaimed balances General ledger computer resources allocation systems HR

Keane Canada Inc
Jul 1997 - Mar 1999Programmer AnalystY2K remediation for Goldman Sacks Financial application

Credit Union Central of Calgary
Apr 1998 - Jul 1999Sr IT consultantAssigned to the Credit Union Transaction System team to maintain and enhance the CMS (Credit Card Management System), FAS (Financial Authorization Systems) Settlement and Merchant Systems. These systems are part of the VisionPlus Credit Management Systems (CMS) Analyzed the existing mainframe system. Gathered requirements from the end users. Prepared structure charts and data-flow diagrams. Wrote technical specifications and pseudo code. Designed and developed multiple programs to meet the user needs using COBOL, CICS and DB2 on mainframe MVS environment. Modified and enhanced more than 400 programs to meet the user needs using COBOL, CICS and DB2 on mainframe MVS environment. Designed and developed more than 20 screens and modified more than 30 screens using CICS, BMS and COBOL. Analyzed and traced various transactions. Provided the ad hoc reporting. Assisted the users with their queries and extracted and transmitted any missed settlements to the proper clients. Wrote JCL Instream procedures. Volunteered when extra help was needed to finish some of the daily batch test runs and ensured their successful completion. Analyzed IBM Abend Codes and fixed any affected programs and ensured completion of the daily batch test which runs in various CICS regions. Provided 24 hours on call support for all Electronic Transactions Systems batch and online. Promptly fixed any production problems to minimize system down time. Updated the technical documents using MS Word Show less

DaimlerChrysler AG
Mar 2000 - Jul 2003System AnalystThe Mopar 5300 D2D Connector development project utilized dealer’s inactive and obsolete inventory to satisfy dealer referral orders. This system improved dealer parts management practices by enhancing part availability, reducing excess and inactive inventory, and improving the effectiveness of the parts pipeline. Ultimately, D2D Connector was estimated to save Mopar millions of dollars. In the first month D2D Connector was implemented, over half a million dollars in parts were sold. This project required modification to GPOP (Global Part Ordering System) and development of over 40 online, batch, stored procedures, and includes, as well as documentation updates/creation. The implementation of an Off Shore programming arrangement to a third party vendor transitioned the duties of this project to the analytical development of program changes.• Participated in GPOP meetings to identify the business requirements and analysis for the D2D project and its interface to the Dealer-Connect project.• Completed the requirement analysis, design, coding and testing of a time expiry mechanism across four time zones and 5300 dealers. The process will give the supplying dealer specific time duration to respond before the system allocates another supplier. When the dealer is closed or near closing, this process will accumulate the orders until next business day. The system will prevent the dealership from supplying the part to any other dealer/vendor once this dealer decline the system request to supply the part.• Performed analysis, design, coding and testing of an interface to the Dealer-Connect project. The interface consists of a Scheduler and an expansion of the explode process in GPOP.• Constructed D2D development tool to identify the status of a specific part relative to the D2D process. • Analyzed, coded, tested various Service Requests and production problems to existing COBOL batch and CICS onlinrams, using Xpediter, File-Aid, and Pro*Edit. Show less

Keane Canada Inc
Dec 2005 - Sept 2006Sr. IT Consultant Keane Canada| Toyota Sales- Lease - Retail and Wholesale SystemsSupport Toyota Motor Sale of North America Retail Lease and Wholesale applications

Dragon Oil PLC
Oct 2006 - Oct 2013Head of IT - IT SpecialistKey Achievements Reduced IT costs by $1 million annually by managing the development, testing and deployment of global ITIL-based Service Management System for the help desk, streamlining management of incidents, assets, problems and change management. Provided leadership and project management to a multi-disciplinary team to build a visualization centre with state-ofthe-art 3D- seismic interpretation to enable reservoir team to maximize wells oil production in a safe manner. Successfully managed the deployment of a global Vessel Tracking System (AIS) to track oil shipments and minimize delays of Oil shipments by 80% and enable the marketing dept. to achieve their oil sales targets. Spearheaded a wireless offshore telecommunication project to attain 99.99% voice and data availability enabling top management and operational teams for twelve offshore platforms, five onshore facilities and two HQ. & BR. office to communicate clearly at any time. Fully managed the deployment of Triple Data Centres across multiple countries for Dragon Oil Turkmenistan and its head office in Dubai. Managed high availability and disaster recovery projects to increase the availability of mission critical IT applications and services by 100%. Show less

Freelance IT Consultant
Mar 2014 - Aug 2015Owner and Principal Consultant
Moamalat- Financial Services
Sept 2015 - Sept 2016IT ConsultantIBM AIX 7.1 running HP Unix Redhat and Linux operating systems for the cards data environments (CDE) cards payments and core banking applications using Oracle DB while running widows servers 2008 to 2012 R2 on a Dell virtualized environments for none CDE applications like HR, CRM, etc. The WAN has various connections using fibre optic, VPN and wireless technologies. MFS security team uses the latest security applications and tools like Deep Security File Integrity management system (FIM), Tenable Nessus vulnerability scanner, two factor remote logon (Enturst) and Qrader as SIEM tool. Moamalat business objectives are to offer managed IT services to commercial banks in Libya as a Clouds services infrastructures, storages and applications and act as a National payment switch for all cards payments transactions. ♦ Reviewed quarterly vulnerabilities reports for internal and external scans with the security team and ensure high and medium risk vulnerabilities are identified and mitigated in a timely manner.♦ Coached and lead the implementation, audit and review of policies and procedures covering PCI-DSS3.1 and payment cards industry standards in Networks security, patch management, change and incident management, access and vulnerability management and configurations standards for routers and firewalls ♦ Directed the IT security team to periodically review and identify with business units sensitive information on the file servers that needs to be monitored logged and audited using Deep Security File Integrity Management(FIM) from unauthorized access using IT privileged accounts as a part of DLP data leakage plan♦ Accountable for a yearly capacity utilization and capacity planning for cloud infrastructure to accommodate business operational and expansions strategy Show less

Self-employed
Oct 2016 - nowIT ConsultantMy Clients offers many services including food distribution, supply and warehousing • Collaborated with management and stakeholders to align business technology needs, • Reduced expenditure and enhance business systems efficiency by developing IT procedures, policies and continuously improve IT processes.• Estimated and recommend an Opex and Capex budgets that meet the stated goals in IT Strategy and operational objectives.• Achieved 99% uptime of all critical network components and business applications.• Promoted and approved the implementation of IT policies and procedures (incident, change, user access management, backups, configuration and capacity management and securities policies • Managed, monitored and controlled strategic IT projects, resources, risks and costs and ensured all projects are delivered within time and budget.• Provisioned of adequate disaster recovery plans and tools.• Lead and inspire by example.• Coached IT teams on the newly redesigned, standardized processes and develop an annual training plans to maximize processes efficiency and enhance productivity.• Conduct process improvement reviews to identify process Gaps and remediation plans to be added to the strategic project list and KPIs• Accountable for all standardized approved policies and procedures for all IT teams. • From the strategic projects list, develop strategic priorities ,key performance indicators and Initiatives , aligned with BSC concepts • Cascade corporate strategic plans to develop operational action plans and internal operational KPI Show less
Licenses & Certifications

ITIL v3
The Grey matters education limitedOct 2008
Languages
- enEnglish
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