Rafael B.

Experience

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  Pulso Empresa Júnior de Consultoria - UFF

  Feb 2008 - Dec 2009

  Project Consulting & Project Advisor

  • Non-profit organization entirely managed by students at Federal Fluminense University. Offer consulting services to the market. Professional project work on the one side and managing small to medium sized enterprises on the other• Increased by 15% the number of projects for the company through cold calling and search new customers• Leading three projects during 10 months with a gain of 28 % of the net profit for the company

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  Saint-Gobain

  Jan 2010 - Jun 2013

  Industrial Engineer

  • Co- Participation in Yellow, Green and Black belt projects to promote continuous improvement:- Green Belt Project - Decreased production losses (Saved 1.5 Million Dollars).- Black Belt Project - Increased the sector's productivity (Gained 2.5 Million Dollars - up 15 % productivity).• Responsible for implementing quality management tools such as PDCA, Lean, non-conformance investigations and Excel Software to promote a continuous improvement culture, also collaborated with training and coaching sessions to support departments with difficulty to implement quality tools.• Responsible for determining Corrective Action Plans (CAPA) using the concept of 5W2H and Lean manufacturing methodologies, including Root Cause Analyses, Pareto, 6M method (Fish Bone) and KPIs.• Supported the corrective actions by mapping processes and creating work instructions to ensure quality and high performance.• Responsible for standardising processes and coaching managers to achieve objectives and targets set by the leadership team. Also, implemented the “Performance Review Meetings” to verify that all targets set were achieved using KPIs results. Show less

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  Cimento Tupi

  Jul 2013 - Sept 2014

  Continuous Improvement Manager

  Responsible for the support of the implementation of the “5S Project (Housekeeping)” in three Industrial plants and Head Office, involving around 700 employees.• Responsible for standardising and improve 100% of procedures through process mapping in the areas of Human Resources, Quality, Industrial and Financial Shared Services Centre.• Responsible for collected and compiled production data, process orders, validated data entries, and reviewed site KPIs to verify performance and results.• A close relationship with the engineering and operations team to adjust production results, performance and metrics.• An active member of the site audit team providing recommendations, guidance and improvements suggestions.Projects and achievements:• Implemented the “Project Balanced Scorecard” – Strategic Management System – Business Planning.• Restructured company performance review meetings using the KPIs scorecards (Dashboard).• Responsible for reducing overtime rate through the PDCA tool (decrease of 150 hours/month to 20 hours/month).• Implementation of Target Management system for management and strategic group. Show less

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  Tecnotextil Confecções

  Oct 2014 - Aug 2016

  Quality Manager

  Responsible for developing and implementing the Adidas Global Quality Management System to keep high-quality standards of products and services.• Responsible for analysing, identifying and implementing manufacturing process improvements, which improved business capability and performance.• Co-authored company documentation, such as manuals, procedures, policies, specifications, investigations, fraud risk management, GMP records and process adjustments records.• Directed daily quality training meeting with 70 members of the quality team to offer recommendations and coaching for results.• Applying the best manufacturing practice and observing that it is being adhered through internal and external audits.• Formulated the investigate customer complaints system and developed an adequate corrective action plan using the 8D process.• Coordinated with Developers the implementation of “production handoff meetings” to call out the potential quality issues.Projects and achievements:• Implementation of the Under Armour Global Quality Management System in Brazil with no non-conformance.• Engineered Quality process and inspection to final audit.• Restructured the CFA Program (Certified Factory Auditor), coach, certify and manage factory's CFA.• Launched the project to reduce duplication of work and loss of productivity - 12% decrease to 3% - Technical Support Team.• Increased production from 63 % to 84% efficiency using OEE Management System (Overall Equipment Efficiency) - Technical Support Team.• Managed the implementation of Zero Defect Policy - reduce to 0 defects index on the production line. Show less

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  Dublin Bus (Bus Átha Cliath)

  Sept 2016 - Feb 2018

  Quality Management Specialist ( Continous Improvement)

  Project management •Guide department managers in achieving ISO14001, ISO 9001:2015 and OHSAS 18001/45001 standards and keep these standards when reached through external auditing, authorities & excellent documentation management.•Play a leading role in coordinating the development and implementation of the ISO 9001 Quality Management System for the Dublin Bus Engineering Function. (Transition from ISO 9001:2008 to 2015)•Provide direction and guidance to the relevant department managers during the design and implementation processes.•Evaluate existing systems and practices for adherence to ISO 9001 requirements.•Prepare, communicate and maintain a structured timetable for achieving ISO certification.•Review the development of standard operating procedures.•Schedule regular management review meetings during the project.•Schedule and monitor ongoing targets for the quality team.•Co-ordinate continual improvements during the development stage, ensuring that evidence of corrective and preventive actions taken are recorded and reviewed.Managing documentation and audits•Develop and communicate any quality management templates/forms as necessary•Ensure effective maintenance of a document control procedure•Operate as custodian of all related documentation on SharePoint and Q-Pulse•Conduct compliance audits as appropriate•Provide day-to-day advice and support to relevant department managers•Ensure compliance with all relevant local and national EH&S regulatory requirements.Projects and achievements: The Procurement, Building Maintenance and Technical Departments of the Engineering Department at Dublin Bus have achieved certification to ISO 9001. The Engineering Department recognised that the implementation of a Quality Management System in line with the requirements of ISO 9001 would provide multiple benefits, including; standardisation of processes and more efficient use of resources. Show less

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  Department of Public Expenditure & Reform

  Nov 2019 - Oct 2023

  Dublin Bus Innovation Representative

  Take part in network events, promote innovation within the organisation and act as a liaison for the Reform and Delivery Office of the Department of Public Expenditure and Reform. Responsible for the development and delivery of Innovation programmes for Dublin Bus.

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  Dublin Bus (Bus Átha Cliath)

  Mar 2020 - now

  • Manage the ISO QEHSES - Quality, Environmental, Health & Safety, Energy and Sustainability Management Systems, including internal and external auditing, Management Reviews, Key Performance Indicators, continuous improvement and risk management.• Identify, lead, manage and implement operational excellence projects ( sustainable and LEAN finance).• Lead QEHSES and improvement projects that align with organisational strategy, objectives and goals.• Drive a culture of operational excellence and continuous improvement throughout the organisation.• Identify and quantify project opportunities that can benefit from structured continuous improvement tools across all company functions.• Lead, manage and develop Lean Six Sigma projects in the organisation. Show less • Responsible for plan, implement, maintain, evaluate, audit (internal and external) and manage the Quality, Environmental, Health & Safety, Energy and Sustainability management system for Dublin Bus - QEHS Management Systems. • Lead cross-functional continuous improvements yellow, green and black belt projects using the Lean Six-sigma methodology and risk management controls (Risk Reduction).• Responsible for implementing and maintain business management plans and strategies using the Balanced Scorecard / Cascading Down Methodology (KPIs) to the Engineering, Operations, Finance (Procurement) and EHS Department.Projects and achievements:• Innovation & Design Thinking Project - Develop new revenue streams in which were identified specific areas to target for new commercial revenue streams in the existing commercial business portfolio and new sectors. A full review of all company activities and functions was completed and presented to the senior leadership team.• Awarded by the National Standards Authority of Ireland (NSAI) for achieving the ISO 9001, 45001 and 50001 Management System.The awards certificates were given by the NSAI and presented to by Pat Breen TD - Minister of State for Trade, Employment and Business and Geraldine Larkin, Chief Executive of NSAI.• ISO 9001:2015 Certification – Quality/Business Management System on Procurement, Technical Office, Building Maintenance and seven Engineering Depots sites. • ISO 45001:2018 Certification -Dublin Bus Occupational, Health and Safety Management System fully developed and certified by NSAI in December 2018)• Restructured the Dublin Bus Occupational, Health and Safety Management System - Fully developed to comply with the business obligations, legal requirements and ISO 45001 standard. • Black Belt Project – Process improvement of failure management to reduce the number of repeating bus defects using a software management system and key performance indicators. Show less Sustainable Energy Authority of Ireland (SEAI) Accelerator Programme for the Dublin Bus Energy Management System with ISO 50001:2018 certification. Demonstration of Dublin Bus's exemplar energy management role as required under the Government’s Public Sector Energy Efficiency Strategy.The Irish Public Sector needs to implement significant additional energy savings to reach the 33% energy efficiency improvement target by 2020 and more stringent targets beyond.The Accelerator Programme, which is an Irish Government initiative, will help Dublin Bus to successfully meet its current statutory and regulatory requirements and will ensure that it is well placed to face future challenges from a widening environmental agenda. Show less Support Crisis Management Coordinator / Project Manager with:Business Objectives(1) To support the SLT (Senior Leadership Team) and crisis management teams and facilitate effective decision making grounded in proof data points (uploaded daily).(2) To meet the NTA – National Transport Authority requirements as per the PSO contract.(3) To streamline data into one source with a summary/dashboard to facilitate easy reading and with a clear the key takeout. Manage keys business indicators impacted by the COVID-19.Target Audience(1) Internal – CEO, Senior Leadership Team, Crisis Management Teams, Dublin Bus Board of Directors and CIE Group.(2) External- National Transport Authority and the Department of Transport Tourism & Sport. Show less

  • Quality & Continuous Improvement Manager

    Jun 2021 - now

  • QEHS Management Executive - Quality, Environmental, Health & Safety, Energy and Sustainability

    Feb 2018 - May 2021

  • Project Manager - Dublin Bus employee representative for the Accelerator Programme.

    Jul 2019 - Jul 2020

  • Crisis Management Team COVID-19 Business Continuity (Interim)

    Mar 2020 - Jun 2020
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  Trinity Business School

  Mar 2020 - Aug 2021

  Strategy Consultant and Business Development (Executive MBA Projects )

  As part of the Trinity Executive MBA, the live-action learning with real companies provided the opportunity to work directly with senior management in companies across a range of industries, tackling real strategic business issues. The companies for which three projects were conducted in NGOs (Non-Governmental Organisation), SMEs - Small Medium Enterprise and MNCs - Multinational Company.As an MBA Business Consultant, I delivered to the clients: market research and insights, business performance analysis, strategic plan to monetise sub-scale markets, business plan to boost revenue, enhance brand visibility, strategic planning to enable strategic initiatives and business development.Project 1: Blue-chip organisation - Change Management and Innovation Project (March - December 2020)Client Industry: Zoetis (MNCs - Multinational Company - Animal Healthcare)Project 2: Social Enterprise - Commercial Revenue Stream and Business Development Project (January - March 2021)Client Industry: Siel Bleu Ireland (NGO - Non-Governmental Organisation)Project 3: Small Medium Enterprise (SME) - International Business Development expansion for the USA & Canada Market and Scaling (Fast Growth) Project (April - July 2021)Client Industry: Cerebreon (Big Data/ Data solution / FinTech start-up)Scope: - Product-to-market fit- Business model validation- Revenue Stream - Internationalisation Show less

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  The Irish Online Giving Foundation

  Oct 2024 - now

  Trustee - Board Member Director

  IOGF is part of a global network of charitable organisations supporting Corporate Giving Programs using Benevity, Inc.'s leading workplace giving software. We are a charitable foundation distributing approximately €6m per annum to some amazing causes in Ireland.https://www.irishogf.org/