Tuan Anh

Experience

• 

  HRC (Human Resources Club)

  Sept 2018 - Dec 2019

  Product Innovation

  • Led a 5-member team to create the website for the Talented Candidate Competition, garnering 60,000 visits and 1000+ CV submissions.• Conducted extensive research and interviews to revamp UX/UI for the Job Searching website, boosting monthly page views by 19% and quarterly organic traffic by 11%.

• 

  Onteractive.eu

  Jun 2019 - Dec 2019

  UX Researcher

  • Implemented UX research and redesign solutions for Gempages, Shopify's top three best-selling website design plugins.• Conducted interviews and surveys with 200 users to define user personas and customer journeys.• Executed usability testing to validate and refine the final design and functions.

• 

  Zalopay

  Jul 2021 - Aug 2024

  Promoted from Product Owner to Senior Product Owner in Nov 2023• Manage development for Travel & Movie sectors: define vision, set metrics and oversee product performance. Analyze data for actionable insights and implement agile sprint plans for timely deliverables.• Orchestrate integration with 15+ merchants, steering product architecture and user story conversion for a 10-member team. Prioritize requirements and facilitate swift roll-out of new products and channels.• Spearhead data-driven initiatives, defining dashboard requirements and gathering user insights for strategic enhancements. Show less

  • Senior Product Owner | Digital Payment Services

    May 2022 - Aug 2024

  • Associate Product Owner | Authentication & Onboarding

    Jul 2021 - May 2022