Sihao Tang

Experience

• 

  Arizona State University

  Dec 2015 - Jun 2016

  • Monitored the authentic identification of customers at the front desk.• Developed performed date entry and team management skills.• Improved customer service and communication skills. • Assisted organization leader in creating a more productive, cost-effective, and interesting event for students.• Innovated with other department workers to created and improvement better solutions for current bottleneck. • Presented outcomes and set up table around the campus to students. • Developed communication, problem-solving skills, and cultural value.

  • Daily Stuff at SDFC (Sun Devil Fitness Center)

    Mar 2016 - Jun 2016

  • Changemaker Street Team - Events Planner

    Dec 2015 - Mar 2016
• 

  Hubei Hongyi Education Ltd.

  May 2017 - Aug 2017

  Internship Program

  • Presented the information and valuable items to customers with their concerns and questions.• Conducted meeting with customers and followed up on their needs and requirements to deliver the best possible results. • Recorded customer’s information into online system while maintaining the highest standards of accuracy.

• 

  Arizona State University

  Aug 2017 - Apr 2018

  Internship at (PAB) Programming and Activity Board

  • Identified the bottleneck during daily operation.• Cooperated with other department members to created solutions and improvements. • Analyzed the potential improvements for the organization with supervisor to implement.• Presented the final recommendation to the whole organization.

• 

  Arizona Lottery

  Jan 2018 - May 2018

  Arizona Lottery Project

  • Coordinated with AZ Lottery to optimally sign territory managers over 3000 local retailers.• Managed the project process and ensure the work assignments are performed timely.• Designed and developed some outstanding strategies for territory manager's assignments.• Presented the results and solutions to the Executive at Arizona Lottery Company.

• 

  Knight Transportation

  Jan 2018 - May 2018

  Logistic Project with KnightSwift Transportation

  • In a team of 5, cooperated with KnightSwift Transportation and helped the company determine whether the implementation of Auto Inflation System was efficient.• Compared the total repairing costs for AIS equipped trailers and Non-AIS equipped trailers among more than 70,000 retailers utilizing pivot table. • Presented to 5 KnightSwift representative and 1 executive with our analytical outcomes and recommendation.

• 

  AT&T

  Jun 2018 - Jan 2019

  Account Manager

  • Coordinated with AT&T to optimally sign AT&T services with customers.• Managed the customer accounts properly and professionally.• Created value for the company.

• 

  ADT

  Jan 2019 - now

  Relocation Manager