Tiara Brazle

Experience

• 

  Aurora Behavioral Health Hospital, Inc.

  Oct 2011 - May 2015

  Program Manager

  Enhanced project management skills through professional and respectful interactions with clients, fostering strong stakeholder relationships.Ensured meticulous documentation of project progress, client assessments, and relevant records, maintaining high standards of accuracy and detail.Contributed to the development of effective project strategies, focusing on positive outcomes and behavioral change aligned with project goals.

• 

  Copa Health

  May 2015 - Oct 2018

  Program Coordinator/Clinical Coordinator

  Supervised and led a team of 15 staff members, promoting a culture of excellence and teamwork within the program.Utilized ADP, Excel, PowerPoint, MS Visio, and ATS software to streamline operations, enhance data analysis, create compelling presentations, map complex processes, and optimize recruitment workflows.Coordinated daily operational activities within the program, including scheduling, workflow management, and staff supervision.Provided comprehensive training to new staff on organizational protocols, processes, and practices, ensuring high standards of performance.Performed regular audits of documentation, particularly focusing on accuracy and completeness in record-keeping systems.Conducted analyses of existing systems and processes, identifying and implementing improvements for enhanced operational efficiency.Facilitated clear and effective communication between different stakeholders and technical teams to ensure alignment of objectives.Generated detailed reports to track program performance and progress, providing actionable insights for continuous improvement.Coached team members on the effective use of technology solutions, enhancing efficiency and digital competency.Ensured strict adherence to all relevant laws, regulations, and best practices, maintaining high standards of compliance and governance. Advanced proficiency in Excel, utilizing complex formulas, pivot tables, and macros to analyze data, automate tasks, and create sophisticated reports that guide strategic decision-making. Show less

• 

  Southern California Hospital in Van Nuys

  Jan 2019 - Feb 2020

  Project Manager/ Lead Patient Access Representative

  Actively managed and optimized daily workflow within the business unit, implementing necessary adjustments to improve operational efficiency.Regularly developed and presented detailed reports on departmental performance, providing insights and analysis to guide business strategy and decision-making.Conducted comprehensive training for new employees, focusing on business policies, procedures, and the utilization of company systems and tools.Assisted in conducting audits and compliance checks, ensuring all business practices aligned with regulatory standards and company policies.Analyzed business data to identify trends and areas of improvement, formulating strategies to address identified issues and enhance service quality.Designed and implemented innovative business processes, streamlining operations to boost productivity and operational excellence.Ensured high standards of customer service and engagement, effectively managing client-facing activities. Show less

• 

  Apple

  Feb 2020 - now

  Program manager

  Manage the high-performance team of Workday implementation project, specifically all UAT parts of the implementation.Talent Point (ATS): Collaborating with HR and business leadership to clarify requirements through analysis of BRD and FSD to articulate testing approaches.Worked with different staffing models, defining Hire restrictions to Position Management and Headcount Management.Maintain and assist with all Workday HR business processes, such as hiring, compensation, and recruiting.Involved in both inbound and outbound EIB integrations in various segments of Workday system.Analyze and help resolve incidents in high-priority issues and risk items involving Tickets from E2E Business process perspective so that the recommended steps of troubleshooting are derived.Works in the capacity of a Lead Tester and is involved in activities such as Workday R1 and R2 Biannual Releases, User Acceptance, Regression, E2E, and ad-hoc testing. Show less