William Simpson

Automotive Technician

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Milford, Ohio, United States

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Timeline
About me
Automotive Service Director with a degree in Applied Science - Automotive Science A.S.E.P.
Education
- Northwest High School
  1991 - 1995
  Automobile/Automotive Mechanics Technology/Technician
  Activities and Societies: Side Fx Custom Car Club - 1995 to Current
- University of Cincinnati
  1998 - 2000
  Explored a diverse array of courses to enhance my comprehension and expertise, with a focus on subjects such as Marketing and Business.
- University of Cincinnati
  1998 - 2000
  BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES
  Explored a diverse array of courses to enhance my comprehension and expertise, with a focus on subjects such as Marketing and Business.
- Sinclair Community College
  1995 - 1997
  Associate Degree Automotive Engineering General Motors Automotive Service Excellence Program (ASEP)
- Cincinnati State Technical and Community College
  2002 - 2003
  BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES 3.5
  marketing classes
- University of Cincinnati
  1999 - 2000
  3.7
  marketing and business classes
Experience
- Joesph Buick GMC
  Jan 1994 - Jan 1999
  Automotive Technician
  Diag, Repair and Installations for General Motors Products.
- IMOTORS.COM
  Jan 1999 - Jan 1999
  Test Drive & Inspection Manager / Prime Department Manager
  Test Drive & Inspection Manager:Management of the inspection process for purpose of reconditioning vehicles. Including but not limited to the actual inspection and tests of all incoming vehicles. Prime Department Manager:Running process to perform paint prep, and conditioning of vehicles running though the reconditioning center.
- Borcherding Buick GMC
  Jan 1999 - Jan 2002
  Asst. Serivce Manager
  Including but not limited to the following:Customer Relations, Customer Sales, Customer Satisfaction, Technician Management, Dispatching, Scheduling, Warranty Submission, Training Management, Billing,
- Fiehrer Buick GMC
  Mar 2002 - now
  Management of the Service Department operations and staff. Including but not limited to the following:Customer Relations, Customer Sales, Customer Satisfaction, Technician Management, Dispatching, Scheduling, Warranty Submission, Training Management, Billing, Cashier, Internet Lead Management,
  - Service Manager
    Feb 2022 - now
  - Asst. Service Manager
    Mar 2002 - Feb 2022
Licenses & Certifications
- ASE Certified Consultant
- Automotive Service Excellence Program
  General Motors
  Aug 1997