RANA PRATAP SINGH

Experience

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  Hewlett Packard Enterprise

  Mar 2008 - Aug 2013

  Wintel Administrator

  Specializing in: Change Management (Planning & Execution-Wintel Platform). Incident /Problem Management Infrastructure Deployment/Migration Server consolidation and decommissioning Administration of Windows Server 2003 / R2 and Server 2008 based AD & DNS environments. Planning, maintaining and implementing backup/restore procedures for the critical servers.Key Accountabilities: Build, install and configure 500+ enterprise Windows 2K3, 2K8 servers per design specifications.  Join outage calls and resolve issues with complete ownership. Managing - Services, Hardware, Scheduled Job, Data Recovery, Anti Virus & User Incidents. Installation of OS patches, Service Pack, Hot fix and OS Version Upgrades. Hardware & Firmware upgrades (Server, Storage, SAN, Switch) Rollout preparation & execution. OS troubleshooting, diagnosis and root cause analysis. Configuring RAID, Schedule Tasks, SNMP, FTP, SCW, IIS and NTP Servers for time Synchronization. Configuring and troubleshooting Network Load Balancing, Teaming, MS Clustering. Installing server roles, Active Directory, Domain Naming Service (DNS), Terminal Services (TSE) / Remote Desktop Services (RDS), Distributed File System (DFS), Creating and managing User accounts, group Policy. Backup Scheduling, Monitoring and restoration through Acronis True Image, Symantec Backup Exec. SEP Installation, Deployment of client package; applying Security policies, device control and definition update. Support in storage infrastructure, which includes connectivity of Wintel hosts to SAN storage offering.  Experience with Disk grouping ,Vdisk creation, Host Presentation and Provisioning,  Implementing HBA, Fiber Channel, MPIOs, using built-in DSM, Logic multipath failover. Upgrading storage & disk controller firmware and Working with Vendor for complex issues. Monitoring critical alerts, warning and maintenance of overall storage environment through HP Storage Works Command View EVA. Show less

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  IBM

  Aug 2013 - Aug 2021

  Specializing in: Server System Operations Infrastructure Deployment/Migration Systems Security/Compliance Business Continuity/ Disaster Recovery Change Management Incident /Problem ManagementKey Accountabilities: Constantly involved with projects which include migration, new installations and upgrade of existing hardware, software, storage, application installations and proof of concepts (POCs). Daily operations of more than 1000+ enterprise class wintel servers including physical and virtual environment. Performing system changes includes software, hardware, storage changes and planned activities. Service Pack / OS Version Upgrades, firmware upgrades, hot fix rollout preparation & execution. Installation, configuration, troubleshooting complex server issues, performance tuning & optimizing Microsoft Windows 2008 R2 and Windows Server 2012. Troubleshooting of event logs, blue screen, kernel bug check, registry failure, OS crash. Administrating DHCP, DNS, Active Directory Services, User, Group, OU, Local and Domain security policy. Installation, configuration, troubleshooting of Microsoft cluster, NLB, NIC Teaming. Implementing and participating in the scheduled DR exercise and testing under Intel scope.  Managing WSUS /TEM server for windows servers patch management. Developing and analyzing highly complex system standards, thresholds, and recommendations to maximize system performance. Coordinating with customer and other system stakeholders on proposals and work estimates involving highly complex system administration projects and solutions. Managing and maintaining lifecycle of server stages including sunset, deployment, test and production. Testing, Implementing and reviewing system changes are in accordance with appropriate operating procedures and Recommending revisions or changes based upon results.  Working on problem tickets and preparing RCA (Root Cause Analysis) for continuous service improvement . Show less

  • Account /Tech Subject Matter Expert

    Jan 2020 - Aug 2021

  • Technical Services Specialist-Intel

    Aug 2013 - Dec 2019
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  Kyndryl

  Sept 2021 - now

  Lead, System Management

   Lead the operational and strategic planning, including establishing goals, fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Manage the planning, architecture, deployment, monitoring, maintenance, development, upgrade, and support of technology systems, including network equipment, cyber security systems, hardware, software, and cloud systems. Managing team, including recruitment, supervision, scheduling, work prioritization, development, career planning, mentoring, motivation, evaluation, and disciplinary actions. Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, standards, best practices, and/or systems. Direct the staff to benchmark, analyze, report on, and make recommendations for the continuous improvement and growth of infrastructure and systems. Working closely with business/Program managers to select, plan, and implement solutions to business requirements. Prioritize and escalate problems to the appropriate management and vendors. Maintain uptime of critical systems and organize and coordinate responses to any outages or incidents. Lead the development and implementation of IT standards, policies, and procedures, including those for architecture, operations, security, disaster recovery, and service provisioning. Demonstrates knowledge, experience and understanding of critical job function of the team and people management. Show less