Talk to sales Try for Free
Sourav Halder

Sourav Halder

IT HARDWARE AND NETWORKING

Followers of Sourav Halder76 followers
location of Sourav HalderWest Bengal, India

Connect with Sourav Halder to Send Message

Connect

Connect with Sourav Halder to Send Message

Connect

  • Timeline

  • About me

    IT Analyst

  • Education

    • Calcutta University, Kolkata

      2008 - 2011
      Bachelor of Arts (B.A.) HISTORY

  • Experience

    • Vission comtech

      May 2012 - Jun 2013
      IT HARDWARE AND NETWORKING

      Taking care of 250 pc, Worked in Desktop and Laptop related issues, Quick Heal antivirus client agent 4.6 admin console,MS outlook configure from client end outlook 2003,2007,2010,2013 ,Win 7 and Win XP, LAN maintenance Wireless Access point, outlook express configuration, windows live mail configuration. ERP installation, Hardware troubleshoot.

    • Microdata Computer services

      Jun 2013 - Jun 2014
      Desktop Support Engineer

      Taking care of 255 system users & 5 SERVERS (Local and Remote). Handling Desktop and Laptop related issues, Symantec antivirus GUP, IBM Lotus Notes Win 7 and Win XP, management software, Wireless Access point,with basic troubleshoot, Active Directory user permission modification, new user profile creation, VC setup.

    • Futuresoft Solutions Pvt Limited

      Jul 2014 - Sept 2021

      Taking care of 50 windows and mac system users & 2 SERVERS 3 NAS (Local and Remote) Handling Desktop and Laptop and iMac or MacBook related issues, Symantec antivirus client, Win 7,Data backup of users/VIP users. Inventory maintenance all it equipment’s, Wireless Access point with basic troubleshooting. Outlook 2013, 2011 configuration and mail problems troubleshooting. SLA maintenance with proper ticketing tools. Follow-up venders or service providers like (HP, Lenovo, dell, and apple/Airtel) for pending issues, Asset managing. Show less

      • System Support Engineer

        Jul 2014 - Sept 2021

      • System Engineer

        Jul 2014 - Sept 2021

      • System Engineer

        Jul 2014 - Sept 2021

    • Publicis Sapient

      Nov 2017 - Sept 2021
      IT ASSOCIATE

      Job Profile Project: - Law & Kenneth Saatchi & Saatchi (Publicis Groupe)Post: - Associate IT Local Support L1Location: - KOLKATATeam Strength: - 1 PERSON ROLE: -Taking care of 50 windows and mac system users & 2 SERVERS 3 NAS (Local and Remote) Handling Desktop and Laptop and iMac or MacBook related issues, Symantec antivirus client,Win7,8,10 Data backup of users/VIP users. Inventory maintenance all it equipment’s, Wireless Access point with basic troubleshooting. Outlook 2013,2016,2011 configuration and mail problems troubleshooting. SLA maintenance with proper ticketing tools. Follow-up with venders or service providers like (HP, Lenovo, dell, and apple/Airtel) for pending issues, Asset managing. Show less

    • Sapient

      Nov 2017 - Sept 2021
      IT ASSOCIATE

    • The Goa Urban Co-operative Bank Ltd

      Jul 2021 - Jun 2022
      IT Service Desk analyst

    • Tata Consultancy Services

      Jun 2022 - now
      Information Technology Analyst

  • Licenses & Certifications

    • MCITP

    • VMware Certified Advanced Professional 6.5 - Data Center Virtualization Design

      IIHT Ltd