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Zachary N.

Zachary N.

Climber Wall Supervisor

Followers of Zachary N.227 followers
location of Zachary N.Kirkland, Washington, United States

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  • Timeline

  • About me

    Technical Support & Onboarding with Redpoint HQ

  • Education

    • Eastern Washington University

      2008 - 2013
      Bachelor of Arts (B.A.) Parks, Recreation and Leisure Studies

  • Experience

    • Eastern Washington University

      Jan 2010 - Jan 2013
      Climber Wall Supervisor

      Minimize the risks of climbing in an indoor environment. Check climber's into the facility. Provide climbers with gear appropriate to their skill level.Provide climbers with climbing advice when asked.

    • Spokane County Fire District 3

      Apr 2010 - Mar 2013
      Firefighter

      Provide structure and wild land fire suppression. Provide basic life support.Maintain equipment to be in working condition and ready to use.

    • US Army Family, Morale, Welfare, and Recreation

      Jun 2011 - Oct 2011
      Recreation Speacialist

      Facilitate Warrior Adventure Quest (WAQ) Programs to include:-Via Ferrata-Caving-High Ropes Course-Rappelling-Discover ScubaFacilitate Leader Lead After Action De-breif (L-LAAD) after each program.Teach top rope belay classes.Assist with mountain bike physical training.Perform bike maintenance.Issue rented equipment to patrons.Recieve rented equipment from patrons.Inventory snow sport equipmentPerform ski and snowboard maintenance.Varying tasks dependent on the season and request of the customers / management. Show less

    • US Forest Service

      Jun 2012 - Sept 2012
      Wildland Firefighter

      Suppress fire in the wilderness.Patrol for potential fire in National Forest.Pick up garbage in National Forest. Assist in dismantling the Cat Walk in New Mexico.Any task asked of the forest service.

    • US Army Family, Morale, Welfare, and Recreation

      Sept 2013 - Apr 2014
      Recreation Aid

      Instruct top rope and sport lead belay classesMonitor high rope park sessionsPerform maintenance in the climbing hall and paintball coursePerform bike/ ski/ snowboard maintenanceFit patrons with proper ski / snowboard equipmentRent facility equipment and locations with proper transactionsCollect equipment and inspect for damage upon returnVarying tasks dependent on the season and request of the customers / management

    • Escape Outdoors

      May 2014 - Feb 2015
      Sales Associate

      -Be knowledgeable about the product carried (Arc'treyx, The North Face, Patagonia, Helly Hansen, Smith, Oakley, Sunnto)-Clearly identify customer's desires and needs and direct them to appropriate product.-Conduct accurate transactions.-Answer the phone appropriately and resolve the callers questions.-Insure that store is neat and product is properly displayed.-Insure product has appropriate tags for customer ease of pricing.-Pull product for other stores.-Take out trash and recycle. Show less

    • Stone Gardens

      Jun 2014 - Jun 2021

      -Train staff for Front Desk and Group Instructor-Double check membership paperwork-Run Billing-Resolve membership and billing issues-Plan events throughout the year-Conduct interviews with potential hires-Order supplies for facility-Resolve scheduling issues-Update Website-Maintain Social Media-Track tasks and ensure completion-Track, Update, Schedule trainings-Maintain Employee files -Train instructors on Stone Gardens policy and procedures for instructional classes-Double check / correct paperwork for Instruction and Safety-Schedule Private Instruction-Update and improve Proficiency Checklist for trainings-Fill open shifts-Resolve issues with students / parents-Inspect gym gear on schedule-Replace gym gear as needed-Propose new classes and clinics throughout the year-Work all instruction classes -Inform patrons of what they can do-Register patrons for classes and programs -Enforce facility rules-Administer belay tests-Resolve minor patron complaints-Conduct accurate transactions

      • Assistant Manager

        Jul 2016 - Jun 2021

      • Assistant Climbing School Manager

        Dec 2015 - Jul 2016

      • Front Desk Staff

        Jun 2014 - Dec 2015

    • Edgeworks Climbing + Fitness

      Jun 2021 - Jan 2025
      Assistant Operations Manager

      -Train staff for Front Desk and Shift lead-Double check membership paperwork-Run Billing-Resolve membership and billing issues-Plan events throughout the year-Conduct interviews with potential hires-Order supplies for facility-Resolve scheduling issues

    • Redpoint HQ

      Jan 2025 - now
      Technical Support | Onboarding

  • Licenses & Certifications