Sarah Wells

Experience

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  Dinwiddie County Schools

  Aug 2002 - Jun 2005

  Teacher

  •Taught in a fourth grade classroom, performing all duties such as creating and carrying out lesson plans and working with students in need of extra support•Assisted in curriculum writing for Dinwiddie County Schools

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  Shaw Systems Associates

  Jan 2005 - Jan 2008

  Training Program Specialist

  •Interacted with customers to gather requirements and ensure they were met•Wrote user stories for new iterations•Learned customers’ business processes in order to help them plan how to fit them into our system•Helped customers create and implement business processes in Blaze Rules Engine•Assisted customers with creating report and letter templates•Gathered customer gui interface requirements and designed gui screens, per those requirements•Performed manual system testing and wrote and ran Selenium test scripts•Created and maintained training documents and system documentation•Worked with customers to create training schedules and organize resources•Trained customers on company’s software both at Shaw and at client sites•Created, revised, and delivered presentations for company’s yearly workshop •Gathered requirements from various Shaw employees and used them to design, create, and maintain the company intranet•Created graphics and Flash presentations for various company needs Show less

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  Qwizdom, Inc.

  Apr 2008 - Oct 2009

  Outside Sales Representative

  • Created and maintained relationships with customers.• Prepared and led product demonstrations used to elicit business and technical requirements.• Managed software installations and facilitated training sessions for 1-40 team members.• Performed software and hardware testing for updates and new products to ensure quality exceeded customer expectations.•Performed software and hardware testing for updates and new products

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  Capital One

  Feb 2010 - May 2010

  Business Systems Analyst-Contract Position

  • Helped define role responsibilities, as this was a newly created role supporting the bank integration team.• Worked with various teams within the bank to determine the data requirements for testing the integration of bank systems.• Coordinated with Business Analysts to acquire existing test data and create new data as needed.• Assisted in determining the account and customer data attributes that were necessary for testing, depending on the systems and processes the data would flow through during integration. Show less

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  Ektron

  May 2010 - Mar 2011

  Project Manager/QA Lead

  •Managed scope, timeline, and budget for up to 5 web content management integration projects at one time. Project budgets ranged from $65k to $300k, were delivered on a fixed price basis, and timelines ranged from 3-8 months.• Created and maintained project documentation such as status reports, project plans, resource schedules, and change orders.• Allocated resources to projects from a shared pool spanning multiple states and countries as project plans dictated. Project teams averaged 5-8 members with diverse skill sets.• Worked with clients to gather, document, and refine requirements and recommend best practices for their websites/web content management systems.• Served as primary relationship manager for client in communicating status, risks, and forecasted completion dates.• Produced project deliverables including functional requirements, wireframes, and design presentations and refined design comps and sitemaps.• Managed vendor relationships, securing additional resources when required for projects.• Designed, implemented, and managed QA processes for systems and user acceptance testing in Richmond, VA office. Show less

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  MeadWestvaco

  Mar 2011 - Jul 2014

  Manager, Internet Development

  •Contributed to strategic planning and delivery of Internet and intranet sites.•Delivered web projects in a geographically dispersed, cross-cultural environment. Teamed with stakeholders in Brazil, India, Japan, China, Poland, Australia, and Switzerland, as well as development centers in India.•Served as department representative in technology strategy and planning meetings.•Managed requirements definition, system selection and implementation partner selection initiatives for replacement of the current content management system.•Identified website opportunities and initiated projects to close the gaps between current state and industry best-practice.•Managed relationships and work activities of multiple IT vendors.•Worked with business units to create and modify web content in accordance with brand standards and compliant with corporate messaging policies.•Served as technical liaison between Communications department and IT.•Created technical documentation for multiple web applications.•Managed multiple web site projects from requirements definition through launch. Experienced with all phases of web project deployment. Show less

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  National Kidney Foundation

  Jan 2014 - Jan 2015

  Board Member
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  AuthX

  Jul 2014 - Oct 2014

  Project Manager
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  Performance Food Group

  Oct 2014 - Oct 2021

  • Manager, Content & Collaboration

    Aug 2015 - Oct 2021

  • IT Project Manager

    Oct 2014 - Aug 2015
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  Swedish Match North America

  Sept 2021 - now

  Digital Marketing Web Manager