
Lucy Young
Clinical Trials Administrator (Contractor)

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About me
Director, Proposals & Contracts
Education

University of Luton (Bedfordshire)
2001 - 2004BSc Sports Therapy
Coleg Gwent Crosskeys Campus - South Wales
1999 - 2001BTEC Diploma of Sports Science
St. Josephs R.C Comprehensive - Newport, Gwent
1994 - 199910 x GCSEs
Experience

Covance (Wyeth Pharmaceuticals)
Jan 2005 - Jan 2006Clinical Trials Administrator (Contractor)Temporary Contractor employed by Covance CoSource Functional Resourcing department and placed contracted to Wyeth Research Chemical and Pharmaceutical Development Department (Clinical Pharmacy) to oversee the shipment of Investigational Medical Product (IMP) to site(s) for Phase 2-3 trials.

PAREXEL International
Sept 2006 - Apr 2008Proposals & Contracts AssociatePrepare a range of contracts, proposals and study budgets as assigned by the Proposal and Contract Manager, accurately reflect the scope of the study including agreement for services, start-up agreements and exhibits/task orders.Adapt suitable description of services templates to ensure consistency with the budget. Prepare confidentiality agreements with review and approval from PAREXEL Legal. Prepare changes in scope including budget revisions over the duration of a project. Interact with the client as required, providing high client satisfaction. Ensure accurate and timely distribution of contractual information. Show less

Premier Research Group Ltd
Apr 2008 - Nov 2010Proposal AssociateEvaluate prospects for work, participate in assessing client needs and participate in the decision on effort to be applied to opportunity. Facilitate the creation of project strategy by working closely with the Business Development Account Manager. Resource the strategy and develop a budget using agreed algorithms and pricing parameters. Drive the process to produce the final proposal deliverable on time. Responsible for coordinating and overseeing the operational aspects of the proposed/contracted trial’s budget and ensuring that the client’s and internal goals of time, cost and quality are met.Encapsulate the proposal strategy, clearly communicating company experience and interest with business opportunity, and express in a persuasive proposal. Ensure strategy and budget has appropriate functional input and review. Show less

IQVIA
Nov 2010 - nowGlobal Contracts and Proposals Lead across Contracts and Proposals, aligned to top Enterprise Accounts and directly supporting Contracts and Proposals, Sales, and Enterprise Account Team• Develop and maintain internal & external stakeholder relationships• Participate in customer meetings – kick-off meetings; bid defences; customer workforces• Streamline and create bespoke contracting and proposals processes, internally and externally• New contracting processes defined for Top Accounts.• Develop a product of end-to-end process optimisation• Metric and cycle time analysis to support alignment to corporate goals department targets• Governance representation for Contracts and Proposals• Negotiate strategic documents, in consultation with Legal and/or Finance e.g. MSA Amendment• Apply senior oversight across Contracts and Proposals globally, including core clinical and Quintiles Laboratories• Target contract backlog execution, across core clinical• Negotiate and serve as escalation point for all global contracts and proposals, where appropriate• Perform quality reviews on all contracts and proposals for aligned accounts • Work with Account Sales Leads to meet financial targets• Regularly collaborate with the Account Team• Liaise with line managers for resourcing and team feedback• Matrix manage all Proposal Developers and Contract Analysts globally under the accounts• Showcase the Business Account Management role globally Show less Project manage secure appropriate level and type of resource services for customers, analyse bids, identify and negotiate study execution options, directly negotiate clinical operations fees, business terms and strategies with customers including selecting vendors in connection with the outsourcing of clinical related services. Be solely responsible for processing service-related clinical study agreements, e.g. overseeing per subject cost estimations; negotiate contracts within the parameters identified by the Legal Division i.e. demonstrating understanding of legal concepts and principles as they relate to: Confidentiality, Service, and Investigator and Consulting agreements. Display knowledge of project budgeting, design of payment milestone schedules and understanding of project resource needs, and ability to translate study requirements into effective contracts such as design of payment milestone schedules according to performed work.Proactively manage customer relations as well as possible issues by liaising frequently with customers and stakeholders to ensure they have realistic expectations of the contracting process, external providers and the contracting environment. Show less Play an integral part in developing, managing, programming and assessing customised customer proposals by linking complex customer-specific budget grids to the Quintiles multifaceted excel pricing tool in order to provide customers with accurate and transparent costings e.g. Budgets by Country, Region, Year, Resource, FTEs (includes FTE split by year/phase of study i.e. Start up; Conduct; Post-Treatment) to name but a few. Solely dedicated to providing prompt, high quality budget deliverables using logic, analysis and methodical skills to ensure consistency in budget and text for client submissions. Participate in the development of department procedures and processes. Train new individuals and prepared training sessions for Proposal Managers. Developed and maintain Share Point site for all support and training documents. Show less Collaborate with the Sales Team in the winning of business to achieve agreed sales targets. Responsible for project managing the preparation of high quality customer focused proposals for sale opportunities. This responsibility includes working autonomously by preparing the text and budget for proposals, rebids, and related documents for managers' approval. Be accountable and manage the proposal development process including timelines and quality of incoming comments and proposal content from Global Operations Heads (GOH), Operations, Project Management, Sales/Business Development, and Senior Management and ensures consistency between text and budget. Performs as a Team Leader on priority opportunities or other assigned projects. Show less
Director, Proposals & Contracts
Apr 2025 - nowAssociate Director, Proposals & Contracts
Jan 2018 - Mar 2025Business Account Manager, Proposals & Contracts
Oct 2014 - Dec 2017Senior Contract Analyst
May 2013 - Oct 2014Senior Budget Analyst
Jan 2012 - Apr 2013Senior Proposal Developer
Nov 2010 - Feb 2012
Licenses & Certifications
- View certificate

Lean Six Sigma Foundations
LinkedInMay 2021 - View certificate

Supporting Your Mental Health While Working from Home
LinkedInDec 2021 - View certificate

Learning Microsoft 365 Copilot for Work (2024)
LinkedInOct 2025
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