Ericka Young

Experience

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  J's Paint & Body Shop

  Feb 2000 - Dec 2004

  Administrative Assistant

  Made and received calls to and from clients and auto insurance adjusters to schedule viewing appointments, ordered parts and collect paymentsHandled accounts receivable and payable and prepared invoices for detailed repairs

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  Optum Health Solution

  Dec 2004 - Aug 2010

  Trained and assist new hires on answering calls on a dedicated line for specialty clientsMaintained 98-100% monthly quality evaluations on a consecutive basisResearched root cause and resolved incorrectly paid professional claims payment errors and determined correct action to be taking in accordance with claims and benefit policies with expertiseAudited and Adjudicated incorrectly processed claims on TOPS and USBH payment systemsRequested and entered retro-authorization/certifications when appropriateDocumented actions taken through written correspondence to providers, members, groups and internal personnel Show less

  • Rapid Resolution Expert/Claims Adjuster

    Feb 2008 - Aug 2010

  • Customer Service Representative

    Dec 2004 - Feb 2008
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  Devereux

  Jun 2010 - Aug 2010

  HIM Intern

  Assisted with in the HIM department's clerical functions, medical record assembly, analysis and abstraction, processing release of information per HIPAA guidelines, filing/archiving, medical records retrieving, interfacing with multiple hospital departments and the application of policies, standards, procedures and guidelinesAttended HIM committee meetings and helped with procedural changesAssisted with the weekly census report and coding claimsPrepared and purged all records over 10 years old to be moved to an offsite Show less

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  Hospice Care Inc

  Aug 2010 - Dec 2010

  HIM Intern

  Reviewed records to verify all required signatures were provided by the doctor, if not requested doctors signatureAssisted with in the HIM department's clerical functions, medical record assembly, analysis and abstraction, filing/archiving, and medical records retrieving, and coding claims in a Hospice setting

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  UTMB

  Aug 2010 - Sept 2012

  Hospital Account Specialist

  Secure and maintain healthcare data and secure patient account information, Handle, correct, and re-bill any billing discrepancies or errors on patient accountsValidate payments and correspond to insurance companies and third party payers including administrative appealsCollaborate with accounts receivable to verify payment posting information Analyze medical records and abstract clinical data to correct coding/billing errorsImpacts patient medical records and hospital/clinic visit data to obtain reimbursementPrepare extensive denial reports and forward to Denial ManagementForward all medical records request to HIM for HIPAA verification/processing Show less

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  University Of Texas MD Anderson Cancer Center

  Sept 2012 - Aug 2022

  Patient Access Specialist
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  MD Anderson Cancer Center

  Apr 2015 - now

  Accountant