Viddhi Mathrani

Experience

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  Earls Kitchen + Bar

  May 2017 - Aug 2017

  Server

  • Developed and expedited new restaurant opening process through promotional events and training• Managed up to four tables while maintaining professional demeanor as part of a dynamic services team • Exhibited thorough knowledge of food and beverage menu and upsold to 75% of customers on a daily basis

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  The University of Texas at Dallas

  Jan 2018 - May 2018

  Career Management Center Student Worker

  • Communicated with 15+ students daily providing ethical, timely, and accurate information regarding the school’s education programs, internship processes, and various career development events• Demonstrated flexibility and superb work ethic in taking on special projects in addition to primary administrative responsibilities• Marketed program events and services via flyers, LinkedIn posts, and e-mails to 1000+ students and employees

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  Altair Global

  Jun 2018 - Apr 2019

  • Documented 5-10 functionality bugs and errors daily in proprietary software in different testing environments developed for Altair’s global user base, and participated in deployment activities as directed• Utilized agile software development methodology in the product development cycle through daily scrum meetings• Worked with software developers to track backlog items in Microsoft Visual Studio• Collaborated with fellow interns to create a Diversity and Inclusion initiative for the company and presented to a group of 30+ employees, including C-Suite executives Show less

  • Technical Assistant

    Sept 2018 - Apr 2019

  • Product Analyst Intern

    Jun 2018 - Aug 2018
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  IBM

  Jun 2019 - Aug 2019

  Summit Program Intern

  • Established client relationship and built rapport with DXC through client meetings as a part of the zSystems team • Utilized IBM’s eConfig tool to configure 15 production and demo mainframes to client specifications resulting in asset creation and enablement for the team• Developed broad IBM Services POV for $1B Fiserv opportunity, to assist with cost reduction and application modernization in support of their mergers and acquisition activity

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  IBM

  Jul 2020 - Apr 2024

  Transformed ideas into innovative and user-centric solutions for a number of financial-services clients• Facilitated interactive Enterprise Design Thinking workshops to frame opportunities which led to client engagements and sales of IBM technology and services• Collaborated with stakeholders to build personas, conduct scenario mapping, and define user pain points• Applied Lean UX principles with cross-functional teams in brainstorming sessions, ideation, and prototyping to develop minimum viable solutions, with a focus on Trustworthy and Generative AI, Governance and Security, Modernization, etc. Show less Executed activities related to gathering technical and business information based on client needs and sell various IBM technologies such as IBM Cloud, Red Hat OpenShift, and IBM Cloud Paks• Co-lead a 40+ person cross-functional team for a minimum viable product with a large US bank by securing a $25M deal using Agile and Kanban methodology• Assisted with 30+ design thinking sessions for different stages of the pre-sales cycle including discovery sessions, sprint planning, and technical discussions• Successfully met internal evaluation metrics by 100% for each quarter• Oversaw and helped closed a $25M deal within six months serving as co-project manager Show less Applied sales skills and solution, financial selling, technical training, and industry knowledge to solve client business problems with value-added IBM solutions through education in IBM Summit Program• Acquired 314 Think40 Hours from Global Sales School by completing Digital Learning Guides and Learning Labs, as well as other learning modules, resulting in application of knowledge to practice sales calls• Augmented Cloud and Cognitive Rotation Program through various technical projects (demos, technical workshops), enabling a hands on application and test of my technical knowledge• Successfully graduated from IBM Summit Program Show less

  • Partner Technical Specialist - Partner

    Sept 2023 - Apr 2024

  • Innovation Designer

    Sept 2022 - Sept 2023

  • Associate Data Scientist and Engagement Leader

    Apr 2021 - Oct 2022

  • Technical Solutions Specialist

    Jul 2020 - Mar 2021