Muhammad Immad Khan

Experience

• 

  Aviva

  Aug 2010 - Sept 2013

  Test Analyst
• 

  Market Force Information

  Oct 2013 - Aug 2015

  Test Analyst
• 

  British Airways

  Sept 2015 - Aug 2016

  Test Analyst

  As a quality assurance test analyst I worked in various BA.COM projects and did user acceptance testing, system, functional, integration, regression, release, web, mobile and accessibility testing. I was also required to analyse, verify and gather requirements of user stories. I played a key role during my projects and wrote test stories, user stories, attended user story review meetings & design meetings, prepared test plan, test scripts, test case execution, UAT, raising defects and liaised with defect management team and the release team.Participated in multiple projects using a variety of development methodologies including Agile Methodologies.Coordinating activities with team members to support the Agile development methodologyIdentify Key Elements for an Iterative approach using Agile Methodology. Show less

• 

  Cigniti Technologies

  Aug 2016 - Mar 2019

  Test Lead

  • Analysed clients Business requirements and processes through document analysis, interview, workshops and workflow analysis• Evaluated risks related to requirements implementation, test processes and project communications.• Collaborated with Product Owner to gather requirements and establish acceptance criteria.• User story creation, analysing and deriving the scenarios from acceptance criteria, queries & technical dependencies.• Developed and implemented software and information system testing policies, procedures and scripts. Developed test strategy and converted strategy into effective implementation. • Wrote, documented & executed test scripts.• Prepared Test data, Peer reviewing, designing & execution of test cases based on functional/regression testing.• Performed System, Integration, Regression, Database, Cross browser, Mobile, Responsive and Accessibility testing.• Identified, reported, tracked and proposed solutions to product defects. Identified opportunities to automate product testing.• Participated in Agile activities Daily Stand-up meetings, Mid Iteration & Retro, co-ordinated with developers, product owners, project managers and stake holders to resolve the issues if any gaps are identified. Assist development team in root cause analysis.• Lead team of testers onshore, managed team of offshore test analysts from onshore and collaborated with team of developers offshore and onshore. • Presented and navigated show & tells to the stake holders. Analysed issues reported by stakeholders for potential trends, cause and effect.• Tested Mobile devices, Mobile App, iPad/tablets, Android & emulators.• Involved with Amadeus(GDS) test system.• Issued daily and weekly status reports to the project teams.• Defect management using Jira.• Involved in Live release cycle & UAT sign-off. Show less

• 

  Nakisa

  Apr 2020 - Aug 2024

  Responsibilities: As an EngOps manger following additional responsibilities were added to the QA manager role- Team Leadership.- Operational efficiency - Optimized engineering processes to enhance efficiency and productivity, ensuring timely delivery of high quality.- Process improvement.- Resource management.- Project management - Planning, execution and delivery of projects involving QA, ensuring they were completed on time.- Tool and technology management.- Quality assurance.- Metrics and reporting.- Stakeholder communication and collaboration.- Release management.- Merge management for release branches.- Version control for release branches. Show less Responsibilities: - Team Leadership. (Created multiple QA teams for different projects and products. Onshore & Offshore).- Quality strategy Development.- Test Planning and Execution. (Functional & Non-functional).- Agile Methodologies and defect management.- Collaboration and Teamwork with product managers, dev directors and other stakeholders to ensure alignment on quality goals and project requirements.- Continuous evaluation and improvement of QA processes, tools and techniques to enhance product quality and testing efficiency.- Metrics and Reporting - Develop and monitor key quality metrics to assess product quality and testing effectiveness.- Training and development - Provide training and development opportunities for QA team members to stay updated with the latest testing tools, technologies and best practices.- Risk management and compliance.- Resource management.- Continuous integration/Continuous Deployment (CI/CD).- Strategic planning.- Conflict resolutions.- Recruitment and Retention. Show less

  • EngOps Manager

    Dec 2023 - Aug 2024

  • QA Manager

    Apr 2021 - Aug 2024

  • SQA Lead

    Oct 2020 - Apr 2021

  • QA Specialist Lead

    Apr 2020 - Oct 2020