Vincent Poon

Experience

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  Bestop Computer Retail Store

  Jun 1998 - Jul 2000

  Store Manager

  • Manage the whole computer store including budgeting, inventory, scheduling, training• Predict monthly computer sales and meet quota• Manage all computer assembling, installation, troubleshooting and repairing

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  Stanford Global Link Corp/OMI System

  Jul 2000 - Dec 2003

  System Engineer

  • Project managing on a whole production site for Shanghai branch site including Cisco router and switches, Windows ISA Firewall Server, 2 Application servers, and MSSQL database. • Network administration on LAN (approximate 70 Windows NT servers and workstations, and 60 PCs) and 3 WAN carriers (Cisco 2500, 2600 routers, 2948L3 switches and hubs)• Remote technical support with Terminal Services servers for our partners in Asia area such as (Singapore, Taiwan, Malaysia, Thailand, Japan, Korea, etc)• Technical Writer in Knowledge Base and FAQ for our Email Broadcasting products and services• QA Engineer for our Email Broadcasting products and services including writing test plan and procedure, multiple DB testing, enterprise solution testing, migrating testing, etc. Show less

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  Associated Students, SJSU

  Jan 2004 - Oct 2016

  Assistant IT Manager/Sr.Systems Administrator

  • Operate CSC budgeting, ordering, inventory, hiring, scheduling, training, evaluation, etc.• Familiar in supplier and commodity management such as laptops, iPads, cell phones, etc.• Familiar using Waterfall and Agile methodology with Risk and Change Management • Implement/Manage vCenter 5.1/5.5, vCloud 5.5, VDP 6.0 with Dell/Supermicro Storages• Manage AS, CSC computers and its applications by using AD, GPO, SCCM and IEM, SCOM • Assist IT Manager to manage IT and web development staff and different IT projects in AS• Assist IT Manager to provide leadership, vision and direction via IT services.• Great experience in supporting Executives, Professional Staff and End Users• Manage and mentor another 20 PT employees in their professional and technical skills • Assist IT Manager to perform system analysis by maintaining, monitoring• Lead and coordinate on IT infrastructure, systems, and development projects • Conduct periodic trainings for the staff on security awareness, data confidentiality, and emerging trends and technologies to meet audit compliance standard• Collaborate with the IT Manager in creating and maintaining IT and systems related policies, standards for internal control procedure to make sure to meet audit compliance standard• Manage with the IT team in managing and supporting the data backups and recovery tasks.• Manage with IT staff to analyzes technology requirements and develop functional specifications for hardware, software, and network systems.• Coordinate with the IT staff in preparing and maintaining disaster recovery plan. • Collaborate with the Systems Administrator on preventive maintenance tasks. Show less

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  World Leadership Group

  May 2007 - Jun 2009

  Marketing Director

  Marketing on different financial products and services. Managing 10 people in a team including leadership, communication, training, etc.

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  Los Gatos-Saratoga Union High School District

  Apr 2009 - May 2009

  Sun Solaris Administrator (Contractor)

  •Upgrade Sun Solaris 7.0 to 9.0 and Patches•Install Sun Ray 3.1 Core Service Server, Sun Ray Connector 1.0 and Sun Desktop Manager with Java Web Console

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  Trend Micro

  May 2013 - Sept 2015

  VMWare Lab Administrator/Systems Network Engineer (Contractor)

  Mainly maintain and troubleshoot VMWare vCenter5.1/5.5, vCloud Director 5.5 and VMWare Data Protection (VDP) 6.0. • Manage Lab Center sites including firewall, routers/switches, servers and storage systems. • Project managing/supporting R&D engineers work requests for their customers need • Using vCloud Director 5.5 to provide a web platform to serve engineer teams• Manage/Install/Troubleshoot multiple vCenters, ESXi 5.1, Citrix hosts, and VMs.• Manage/Install/Configure Dell and Supermicro Chassis Storage System • Manage/Install/Configure WD Arkeia Backup solution and VMWare Data Protection (VDP) • Advanced 5.5 for backing up VMs Show less

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  Kidango, Inc.

  Oct 2016 - Jan 2017

  Director of IT

  Team Leadership and Direction for the organization via IT servicesIT Planning and Execution on IT infrastructure, system, network and security Design and Development, Resource and Project Management, Vendors Evaluation, and Disaster Recovery Manage systems, network and inventory monitoring via Cisco Meraki Firewall Manage Google Apps and Office 365 online

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  County of Santa Clara

  Jan 2017 - now

  • IT Project Manager

    Jun 2019 - now

  • Information Systems Manager

    Jan 2017 - Jun 2019