Kimberly Berry

Experience

• 

  City of Milwaukee

  Jun 1996 - now

  Provide IT support to approximately 100 users supporting PCs, desktops, iPads and iPhones. Purchase and configure all computer equipment. Train users on new applications. Monitor systems for virus/malware and remove it when necessary. Serve as IT lead on various projects. Administer user accounts and network access via Active Directory. Answered telephones, served as receptionist, typed all departmental correspondence and maintained office supply inventory.

  • Network Coordinator Sr.

    May 1998 - now

  • Helpdesk Analyst

    Jan 1997 - May 1998

  • Office Assistant II

    Jun 1996 - Dec 1996